I, im having problems with my 1.5 TB external hard drive. I've had the hard drive for three months, It's been working fine up until today. I plugged in the power cable and when i plugged the USB cable into my laptop it wont connect.. Any feedback would be great.. cheers michael

it may be a bad drive and depending what is on it it would be very evpensive to fix. you can remove the drive from the case and plug it in another computer with a spare sata slot and try it. if it wont spin up it is bad. only three definits in life: death, taxes and hard drive crashes. sorry hope that it will work on anothe computer.

I think if it's only damage to the power supply section of the portable hard drive, then what's on the disc might be OK. So it's just a case of taking the drive to somewhere that can fix the power supply side of the drive and hope that the disc can be saved.

you just ask sony people whether it is capable of playing external hard drive or not

Power section

yes, it can be done. as long as the port connection is available. Compaq CQ61-420 have hard drive port Serial ATA (SATA). so, u can use 1 TB hard drive with SATA port connection.
hope this useful, regards.

Is the PC you've used before is the operating system is windows Xp? If you've using windows Xp before then you've plug it in a windows 7 Operating system, it means your hard disc have no problem the operating system of your PC is different than before. Try to plug it in a windows Xp operating system then recover it in there then format it in a windows 7 operating system then, the windows Xp and windows 7 try to make a network place in the connection then share the hard disc files that you've recovered then copy and paste it in the newly format hard drive that formated in a windows 7 operating system.

I do not know if the 1 Tb external hard will work on the USB ports on the LCD TVs.
What do you want to store on the 1 Tb USB hard drive and display on the LCD TVs?
Most LCD TVs can access USB memory sticks and display DVI movies (if supported by the TV), photos etc. that are stored on these USB memory sticks.
Try inserting an USB hard drive (borrow one if necessary, can be any capacity) into the USB port to see if it works before you decide to purchase a 1 Tb USB hard drive.
My suggestion would be to purchase a 1 Tb USB memory stick. This would out perform an external USB hard drive.

This appears to be a common occurrence with the My Book. It may be a heat dissipation problem from leaving the unit on for longer than it takes to back up your data.

I think you might need technical support from Western Digital. Do you have an alternate backup?

Try connecting it to a different usb port. plugging out without first stopping the usb device must have the device settings on that port.

I have the same drive guy. take a voltage meter and test the power adpator and see if your getting the right power to the unit. Check your usb ports as well even try it on another computer to diagnose your own. Try these steps good luck

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620