Question about Starbucks Saeco Italia Digital Barista Coffee Machine

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Saeco Digital Italia Fix

Hello, I have a Digital Italia and yesterday the steam **** popped off.  I called Starbucks and Saeco and they said it was designed to do this if there was a build up of steam.  My questions is this: Is there a way for me to reattach the ****.  I have recently moved to Halifax, Nova Scotia from the states and there are NO repair facilities near me.  It seams like it might be a simple fix but I am not sure.  Any help is greatly appreciated

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I had this same issue with my machine and unfortunately I had to send the machine back for repair. The steam knob should pop right back on, if positioned correctly. The people (Starbucks, Saeco) whom you spoke to were correct, that there is build up of steam (or back pressure) it will cause the knob to pop of in these conditions. The root cause of this problem is most likely (as in my case) that you steam wand is clogged. Even if you keep it cleaned externally, there may still be debris that builds up INSIDE the wand. To correct the problem, take some wire (we used decorating craft wire) that will fit into the end of steam wand. Push the wire as far up as you can and continue to move back and forth. Flush the wand either with steam or hot water and repeat several times. I do this every month or so to keep the debris from building up inside the wand. Good luck and I hope this works for you.

Posted on Apr 13, 2008

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