My A345 shows no images except for varying degrees of grey lines. It does not even show the menu options. I cannot take any steps as there is no info but my camera still takes good pictures. what do I do?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The problem you are describing is a problem with one of the chips in the camera that controls image processing. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service. http://olympusamerica.com/cpg_section/cpg_servicerepair.asp
Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $87.85 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.
Plan on having extra light sources on hand whenever you shoot digital. It's the nature of this wonderful beast: Digicams just need more light than film to get the job done because film is simply more sensitive to light than the sensor arrays in most digital cameras
According to many respected sources with far more expertise than myself, the symptoms you are describing also fall within the realm of Canon CCD failure. In Canon's Service Notice: CCD Image Sensor Advisory, they outline the most common symptoms (distorted images, LCD showing only a black screen, etc.). They have conveniently limited the description to the bare minimum. More symptoms of the failing CCD include: pictures appearing on LCD show up with severe color variations (pink-purplish or green tint), colored "streaks" or "lines" throughout pictures, and wavy distortions in image. Most of these symptoms include the color variations, but not always. The lines or waves can appear in any direction and with varying degrees of severity. Some LCDs do not go black, but turn totally purple. Here is a link to a very informative article that should clear up any questions you might have. Digital Camera Repair Blog If nothing else, call the Canon Customer Support Center at 1-800-828-4040. They will ask questions to identify whether or not you are having the same symptoms as described in the Product Advisory. I have been through this twice, and both times they were very nice and very helpful. Even if you don't qualify for the free repair, it didn't cost a thing to find out.
I hope this has been helpful.
If the screen won't show anything then you are going to have to send it in and have Casio look at it. More than likely the LCD is going out but just hasn't "gone" completely. Give them a call at 800-706-2534 and then option 2 and tell them that your lcd is going out and they'll tell you the closest place to send it.