Question about BOSE48 - Lifestyle 48 Home Entertainment System (black) Refurbished System

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DVD is stuck in Bose lifestlye 48 media player

Hey
i cannot get the DVD to play. i also cannot get it out, the display says "opening" or "closing" depending on how many times i press the eject button but it does not do anything.
otherwisethe system is working well

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  • Anonymous Apr 04, 2008

    I'm having the same problem and my unit was new.

  • karen46 Apr 23, 2008

    hey i have same problem with cd ?

  • Mel47 Jun 07, 2008

    I too have a CD stuck in my Lifestyles 48. I called Tech Support and they said to pull the power input to totally power down the unit. Also press on the door to the tray slightly. None of that worked, so they said send it in and $165.00 could fix it. Seems unreasonable for a 2 year old unit. I expect better service considering the initial cost.



    Mel47

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I had the same problem on lifestyle 38 series - got a DVD stuck. I tried shutting off the system for 1 min and then pushed eject - didn't work. Then I let the system standby for about 30 mins or so while drive was spinning for some reason. When the buzz stopped, I pushed eject button and disc popped out!!

Meanwhile I'd contacted bose customer support who wanted me to mail in the system for a repair fee of $150...?? I'd expect bose to put in little more quality in their "supposedly high end" systems. My other DVD player (a 40$ machine) drive never had this problem :-)

Posted on Dec 19, 2008

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We had a power surge during a thunderstorm that dimmed our lights, and after that the CD opened as normal.

A friend suggested that I pull the power connector, press the open/close button and hold it down as I reconnected the power connector. The power surge beat me to that, so I don't know if it works. It was more than "Tech Support" could offer however.

Mel47

Posted on Jun 18, 2008

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