Question about HP ScanJet 2400 Flatbed Scanner

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Default in laser covering

Dears Sirs,
when I launch a preview the laser covers only the first 4cm of the document and then stops with a bad noise...
what is wrong?
do you think I could mend it by opening the box and check the cables inside?
I dont know how to open it actually...
Thanks for your time.
Elise Dodelin

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  • Anonymous Mar 23, 2008

    While scanning only top half of A4 sized page is scanned and in the remaining page only 'garbage' comes but last 2 or 3 lines of the same page are scanned again. No poblem with the drive, it fully covers the whole page. When I approched the company's service center they asked me to change the scanner. This can be told even by a lay man or a child . We should be given the causes which caused this problem and then asked to change which I assume , would be good to attarct more customers.

    asomarajan@gmail.com

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  • Expert
  • 159 Answers

If you don't have any idea how to open it don't do that and let any technical see it to you

Posted on Mar 12, 2008

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How does one lower the scan resolution on the Dell 2135cn? Currently, a document of twenty - or so - pages, saves to a pdf file of ten-plus megabytes. Far too large to attach to email.


You need to adjust the resolution in the software. Are you using the Dell software and PaperPort or another application?

This will be easiest to do when you launch the scan from the computer. If you have the TWAIN driver loaded, load the document to scan in the ADF and open Paperport. Click FileScan and the available scanners list should open. Choose your scanner (otherwise click the Select button on the left side of the window). Then click OK. Click on the Scanner Display dialog box on the left of the window. Click on Preview. Then adjust the resolution by clicking on the Image Quality tab.

If the document contains is only a series of picture or you have the WIA driver loaded, then use Paint or PhotoGallery (Vista includes the program, but it is available for XP or Windows 7). Then choose File > Import from Camera or Scanner > From Scanner. Open the Advanced Properties dialog box by clicking on Adjust the Quality of the Scanned picture.

I hope this helps.

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  1. Remove a misfed document if the copier displays a message reading "Document Jam." Lift up the document feeder cover and turn the roller to remove an Exit Misfed document. Lower the document feeder back into place and feed the document through again. If the document is jammed on the Input side, open the cover and gently pull the misfed document to the right and out of the feeder.
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Hello, I am happy to help you with your question. Samsung SCX-4200 supplies software calls Samsung Smarthru. This software application includes a scan command. The software is locagted on the CD that accompanied the printer.

Here are some excerpts from the manual:

Your machine offers the following ways to scan an image:

• From TWAIN-compliant software: You can use other

software including Adobe Photoshop Deluxe and Adobe

Photoshop.

• From the Windows images Acquisition (WIA) driver: Your

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• From the Samsung SmarThru software: Launch Samsung

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NOTE: To scan with your machine, you must install the
software.


Loading document

You can use the document glass to load an original document

for copying and scanning.

1 Lift and open the document cover.

2 Place the document face down on the document glass

and align it with the registration guide at the top left

corner of the glass.

3 Close the document cover. Be careful not to move the

document.

NOTES:

• Leaving the document cover open while copying may affect

copy quality and toner consumption.


So, basically, if you have the software installed. Open the Smarthru software, load your original onto the glass, face down, and close the lid. Select scan, the software may provide you with a preview of the scanned image. Once you scan the document, you must save it to a location on your hard drive, often it is called "My Scans" in your "my documents" file.

I hope that this is helpful. I have attached a link directly to the Samsung website manual for your model

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psu_113.jpg

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psu_242.jpg




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