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Candy Dishwasher Power Trip Problem...........................

Hi - I have a Candy Dishwasher model number CI 7100 - it is now about 4 years old & the fault that has recently appeared results in the mains supply tripping out at various points in the cycle. I strongly suspect that that the problem is related to a fault with the heating element as I am able to run the cold rinse (which obviously includes pumping water in & out of the machine) as many times as I wish without problems. I am resident in Spain currently and want to have something concrete to go on before I speak with the service centre here (the language barrier always makes things a little fraught anyway!!) as I would like to avoid any unnecessary additional expenditure - is it a straightforward job for one to replace the element oneself?

Please advise.

Many thanks

Adam Bennett -

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  • adam99 Mar 12, 2008

    Hi Dave

    Thanks for getting back to me so quickly - no the water does not appear to heat at all now - but ofcourse when the power trips out I have to manually advance the program switch by one or two clicks in order for the wash to continue so I am probably not going to be utilising the element in any case.

    Is there any way to identify precisely where in the cycle the element is switched on and thus confirm my suspicions - and is the heating element an expensive item to replace and can I fit it myself easily enough?



  • David Duffell
    David Duffell May 11, 2010

    Hi Adam,

    Does the water ever heat, or does the RCB trip every time you suspect the heating cycle starts?




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Hi Adam,

Those are tough questions, it depends on accessibility of the parts in question, and the tools you have available to you.
It’s worth remembering that 80% of d/washer faults are mechanical in nature (even the electrical ones). I know that sounds like a contradiction in terms, however I am referring to things like loose connections, broken wires worn parts etc.
First thing to do is have a good look and weigh the job up (English colloquialism) A bad Neutral connection to the heater element would give you these symptoms. An open circuit heater would likely do the same. Moisture in an inappropriate place could also give similar problems.
After gaining access to the business end of the element, check for corroded connectors. If all seems well, and you have access to a multimeter, set it to ohms and measure across the two heater terminals with the wires disconnected. If you get no reading, then the heater element is open circuit and requires replacing. If you do get a reading, and still think the element is suspect, you could try disconnecting both feeds to the heater (not the earth) taping them up with good quality electrical tape so as to isolate them, then try your dishwasher on a cycle where the water would normally be heated. If it doesn’t trip the RCBs then heater is suspect.
This is a good starting point, and will enable you to assess weather you feel comfortable tackling replacing it or not (assuming it is faulty). If you don’t feel comfortable, may I suggest that you purchase the element from a spares supplier yourself, there are many good suppliers on line. Then have a service engineer fit it. This prevents your friendly repair man charging you $90.00 for a $20.00 part.
Of course, it goes without saying, that all these tests should be carried out with the appliance disconnected from the mains supply.

Good Hunting!


Posted on Mar 12, 2008


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