Question about Garmin zumo 550 GPS Receiver

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Touch screen not working properly

My Garmin Zumo 550 has worked well for 5 months but now it does not respond to the touch screen properly. Initially the buttons responded as if I were touching to the left of where I actually was. It has gotten so bad that the unit is now unusable. When I touch a button another one lights up but nothing happened.

I am not aware of any way to recalibrate the screen.

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  • JCM0165 Mar 11, 2008

    I got to the calibration xcreen by holding the power button for a minute. Unfortunately, the screen is not responding to touch to recalibrate either.

  • BlueZ6 May 10, 2008

    I have the same problem. It's very frustrating. It seems that after a period of non-use, even though there is plenty of battery power left, the calibration goes haywire. Doing the recalibration procedure helps, but still, is seems that there are certain screens and certain places on the touch pad that are off calibration. It really sucks. I won't be recommending the Zumo to anyone anymore, because this problem really limits being able to use it.

  • rvfunlife Apr 06, 2009

    My Zumo has worked perfectly for 2 years. I use it all the time, then yesterday it boots up and freezes on the Where to Button. No response to screen touching. I use the buttons on left to view the map, but I cannot do anything else...Help! rvfunlife@gmail.com

  • Anonymous Apr 07, 2009

    Exact problem as of 4-03-09.

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I'm not familiar with the Zumo family of GPS from Garmin, but if they are similar enough to the StreetPilot, you should be able to recalibrate the screen. In the StreetPilot series, to recalibrate you turn the unit off. Press and hold the bottom right of the screen and turn the unit on. Keep pressing the screen until the calibration information begins. Try this, see if it works on the Zumos, too.

Posted on Mar 11, 2008

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