,,,since the Printer is connected to my "offline" PC - that is my PC that does not have a modem or any Internet connection. (I am corresponding from my laptop and/or another PC.) Sorry about that, but I keep this one PC off the Internet since I work with and/or keep zillions of Wedding Pics (very important to my clients) on it.
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The users who are experiencing offline errors while using the Canon printers are suggested to check the connections, settings and printer hardware before proceeding any further. The connection to and from the printer shall be verified thoroughly by the users and any anomalies if found shall be fixed then and there. As these errors can also be caused by printer hardware issues, the users are suggested to check with different key components of the printer like the cartridges, feed tray and more and fix any issues if found. Restarting the printer and the computer after following the above mentioned procedure will help in solving and preventing the offline errors with your canon printer.
have you tried power off then on again, if yes, go to
START> PRINTER AND FAXES> right click your printer which is the brother mfc-490cw and uncheck USE PRINTER OFFLINE. when you right click your printer there, there shoul no check on the selection USE PRINTER OFFLINE. if that doesnt fix it still, check the usb cable or even try replacing it(the cable) or relocate to where is connected (usb port) on your pc.
a fine feedback would suffice
-Do you know this printer IP?
-Can you ping this printer?
-How many printers do you have on your network?
-Did all the printers on your network offline or just this printer?
-Did you check the network cable that connected to your printer?
-you might try to restart printer spooling service on your print server
-If your server is still functional, you might try to reinstall/set up this printer on network
have u got a modem to your laptop or pc so it will stop the phine interferring with the internet connection. if u dont have a modem and your laptops a dial up connection the phone WILL make u *** offline. i would buy a router or ask a computer man to fix a modem to your internet wires so the phone wont take u offline.
I have a MFC665CW connected wirelessly to a router and a pc connected by ethernet to the router, with a broadband satellite receiver connected to the WAN port of the router (plan to add another PC to the network soon, so have set up the network in advance). I had trouble with the brother status montior flashing 'Ready' then 'Offline' all the time, when I knew the printer was always connected to the network. I had set up the DHCP stuff on the router to allocate IP addresses to everything that connects to the network, like you are supposed to. I updated drivers and firmware, but the problem continued.
When I checked the router status log I saw that one MAC address in the network was making a DHCP request every 5 minutes (i.e. it was asking the router to allocate it an IP address at regular intervals). Every time the router answered that request it made the Brother status monitor go 'offline'. The MAC address was my broadband modem. I fixed the issue by setting the router to allocate a static IP address to the MAC id for my broadband modem (in the DHCP setup section in the router's admin interface). That stopped the dynamic IP address requests from the broadband modem and the Brother status monitor works fine now. I also set static IP adresses for the printer and PC to be on the safe side, although I don't think that matters.
So, check your network log and look for a MAC id that makes regular DHCP requests and then set a static IP address for it. Hope this helps you guys too.