Toshiba Satellite Pro A200-EZ2204X Notebook Logo
Posted on Mar 20, 2010
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I have a virus on my computer Toshiba Satellite

I have a virus on my computer Toshiba Satellite Pro A200 and need to wipe my hard drive and restore it to factory settings. How do I do this. I do not have a disk.

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  • Expert 156 Answers
  • Posted on Mar 20, 2010
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You're going to need a few bits before you start:

1) Drivers:  Start here:
http://uk.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp
...and download a complete set of drivers for the operating system you intend to install.  I couldn't give you a more exact page...there's 3 different flavours of A200.  You'll probably be able to tell which by looking at the label on the bottom of your machine.

2) Operating system:
Now you have an OEM copy of (presumably) Windows, so you're licensed to run a different copy of the same OS.  So go here:
http://thepiratebay.org/user/eXPer1ence/
...and pick out your OS.  You'll need a bittorrent client to download it, and there is a good free one here:
http://www.utorrent.com/
I can personally vouch for TinyXP Rev09 and Tiny7 Rev01, as I repair people's computers with them relatively frequently.  The big advantage to these versions of windows is that they come with driverpacks...so quite often your computer works without needing any additional drivers.  Sometimes you have to load one or two for your particular machine.

3) Insurance: Hiren's boot CD:
http://www.hiren.info/pages/bootcd
...it does come packaged with the eXPerience windows discs, but I find it more convenient to have it on a separate CD
==================================================
Right, you have your drivers; a copy of Windows and Hiren's Boot CD.  Hiren's and Windows will come as disc images, and they will need burning to CDs.  A free burning program that does disc images is here:
http://cdburnerxp.se/
...if you don't have one.  Burn the windows disc.  Burn the Hiren's one BUT add your Toshiba drivers to the image before you start burning (just drag and drop them in).  Hiren's is a shade under 200Mb, so there should be room on the CD for the drivers.
==================================================
Now you have your toolkit, in the shape of a Windows install disc, and a Hiren's disc with your drivers on.  Nearly ready to start.  But!  Have you got any data you need to get off your infected machine?  You can buy a USB stick cheaply, or an external USB hard disk if you want to get a lot of stuff off.  Obviously you are the best judge of what you need to rescue, but some things commonly forgotten are:
-passwords
-bookmarks from your browser
-work done (have a good look at your 'My Documents')
-email archives
-sometimes programs store data (chat logs for example) in the program folder.  These are easily missed.

NOTE: THERE IS A RISK OF CARRYING A VIRUS FROM YOUR BACKUP TO YOUR NEW SETUP.  You are almost certainly safe if you don't run any executables from the USB backup device; but backup; take it out of the machine when finished backing up and put it to one side for now.
==================================================
We have the install CDs, we've backed up all the stuff you want to keep and we're ready to begin:
1) Put the Hiren's disc in and boot from that
2) If it doesn't boot, you'll need to restart the machine, hit F2 (repeatedly) as soon as it starts and in the BIOS change the boot order so that "Boot from CD" is above "Boot from HDD".  Save changes and exit.
3) An options list will come up- you want to "Start MicroXP"
4) Start Acronis Disk Director...it will show you 2 partitions on your hard disk.  Delete them both.  THIS IS THE POINT OF NO RETURN...MAKE ABSOLUTELY SURE YOU HAVE EVERYTHING YOU NEED OFF YOUR DISK BEFORE DOING THIS.
5) Put your Windows install disc in and restart your computer.
6) You'll get a list of install options...choose one of the "With added driverpacks" ones....whether you want to install Internet Explorer and Windows Media Player is up to you.
7) You'll need to create a partition; format it and install Windows on it- the windows setup will talk you through it.  Just follow the onscreen directions
8) Once you're past the partition creation and formatting, Windows will just install.  Don't worry about a serial number- it's all done.   Your machine will reboot a time or 3 during the install, but it'll tell you what it's doing as it goes along.
===================================================
Now you have formatted your machine and have a shiny new copy of windows on it.  
1) The screen is probably too low a resolution, so right-click anywhere on the desktop; select "Properties" or "Screen Resolution" and adjust it upwards until you're happy.  If it doesn't go high enough, you may need to load the video driver (that you have a copy of on your Hiren disc, remember?).  
2) Do you have sound?  My advice here, is if your sound works, leave it alone.  I have had some computers where the 'proper' sound drivers have argued with the eXPerience ones, necessitating a reinstall.
3) Webcam?  You'll probably need the 'proper' driver.
4) Wifi?  Probably works already.  Leave it alone if it does.  Use Windows Zero Configuration and keep it simple...you almost certainly won't gain any advantage by installing the 'proper' drivers and may end up having to reinstall if it all goes horribly wrong.
===================================================
Alright!  Shiny new Windows and it all works!  Remember that we're only here because of a virus, so a good idea would be to reduce the chances of it happening again.  
Download the following 4 programs and UPDATE THEM (you may choose different programs, but I use these ones...they're pretty effective (nothing is 100%) and they work well together.  And they're free!):
Antivirus:
http://www.free-av.com/
Anti-Malware:
http://www.malwarebytes.org/
Start-Monitor:
http://www.winpatrol.com/
Firewall:
http://www.pctools.com/firewall/
====================================================
One final thing to do:  Plug in your backup disc of rescued data from the 'old computer' and do a full scan with Antivir AND Malwarebytes before you click on anything or let the files anywhere near your clean install.

That's it.  Good luck!

Lee Hodgson

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  • Toshiba Master 4,810 Answers
  • Posted on Mar 20, 2010
Lee Hodgson
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Hi,

If the computer is running, shut it down -- by clicking Start, Shut Down, and again Shut Down

Press and hold the 0 (zero) key on your keyboard and then press the computers power switch. When the computer turns on, the Toshiba HDD Recovery Utility screen will appear, presenting three options:

I have a virus on my computer  Toshiba Satellite - bad2964.jpg

Press 1 to restore your hard disk drive to its original factory default state. A confirmation message will appear, indicating that all data will be overwritten and lost during the restore process. Be sure to back up all important files before proceeding.
Click Yes to begin the recovery. A message will appear once the operation is finished, indicating the HDD has been restored.
Press any key to restart the computer.


If you don't have a recovery partiton then you will need to order recovery disks.


Regards.

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0helpful
2answers

Cant restore to factory settings tried 0,f1 and f8 none work

When your Toshiba Satellite laptop goes on the fritz, there are several instances where the best solution is to delete everything and start over. If your system frequently crashes or you can't remove a specific virus, you may want to restore the laptop back to original factory settings. While the easiest way to restore the system is to use the operating system restore disc, it is possible to restore the system without it. Each Satellite laptop also includes a hard drive recovery utility that lets you restore the operating system without the restore disc.

1. Take account of any files or programs you still want to use after the Toshiba laptop is restored back to its factory settings. Transfer the files to a backup location, such as a USB flash drive or external hard drive.

2. Restart the Toshiba Satellite laptop's operating system. Wait for the Toshiba logo to appear on the screen.

3. Press the key that brings up the hard drive disk utility menu. Depending on the specific model of your Toshiba Satellite laptop, the key will either be "0," "F1," or "F8."

4. Press "1" or click "Restore Original Factory Image." Click "Yes." Select "Next" to begin the restoration process.

5. Restart the Toshiba laptop computer when the restoration process finishes running. Follow the prompts that appear on the screen to set up the laptop's date, time and language settings.

6. Transfer the backup copies of the data you saved earlier back to the Toshiba's hard drive. Re-install any programs you need, such as your software firewall or anti-virus tool.

I hope you find it very helpful. Thank you for using fixya.com
1helpful
1answer

Hello, What cable or adaptor do I need to transfer all data from the hard disk of my Toshiba Satellite Pro A200 to my new laptop via USB port? Thanks.

You won't be able to transfer hard drive data by plugging one computer into another via USB. In order to transfer data, you will need to remove the hard drive from the Toshiba Satellite Pro, use an external hard drive enclosure, and attach that to your new computer with any USB cable.
The hard drive can be taken out by removing screws on the bottom of your laptop. The drive can be found in the bottom left of this picture: http://www.irisvista.com/tech/laptops/toshiba-satellite-a205/big/toshiba-satellite-a200-a205-02.jpg
Here is an example of the exclosure you would need: http://www.newegg.com/Product/Product.aspx?Item=N82E16817816013
0helpful
1answer

How do i restore my toshiba satellit pro a200 back

If you have a backup, you can do that, off your hard drive. Otherwise, you will need to get a replacement disk from Toshiba.
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Toshiba satellite a200 not booging, when the power switch is switched on the fan spins for 5 sec and off by itself, and no further booting. The battery charging and power supply DC jack are ok.

The problem is not with the power supply or the power adapter. The problem is the hard drive of the computer itself. The hard drive could be corrupted and needs a reformat.

You have to reformat your hard drive as soon as possible so that you could still save it. The common cause of of corruption is virus.
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1answer

Wiping the hard drive

i presume you have not formatted the drive yet. first make sure there is a restore partition on the drive.... after that go into the start menu and look for a menu item called restore or restore tools .... i'm not 100 % familiar with that computer but the basics of restoring the system are generic.

Robert
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RE: Toshiba A200

i would like to download the toshiba driver A200
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Computer keeps rebooting into safe mode

Try going to system tools, and select system restore .. If that does not work ,May be virus, may have full restore with formating the hard drive
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