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MY FAX IS NOT ANSWERING WHAT MIGHT BE THE PROBLEM . LEXMARK 5070 ALL IN ONE

FAX NOT ANSWERING

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  • Anonymous May 23, 2008

    fax never pika up..when someone tries to send faxes it keeps riging for them at their end but my fax never picks up...when we connect a phone to that phone port it works fine

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  • 31 Answers

More information about the problem pls.

Posted on Mar 11, 2008

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1 Answer

My Lexmark Interpret S405 fax?copy machine picks up incoming call from cell phone as fax. it goes onto fax automatically after 2 rings..


It seems that you're sharing your home phone line with your Lexmark fax machine. You can adjust the "pick-up" ring from the printer operator panel by pressing the Setup button > Fax Setup > Ringing and Answering > Pick Up On > select your preferred number of rings before the fax answers.
Please note:
If you have an answering machine connected to the same line as the fax, set the answering machine to answer incoming calls before the printer does. Increase the number of rings by a factor of 3 over the answering machine. For example, if the answering machine is set to pick up on 4 rings, set the printer to pick up on 7 rings.

If you have a voicemail feature in the same line as the fax, you may subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.

Should you still need assistance, please leave a comment to my response and I'll get back to you. Should this resolves your problem, your rating will be greatly appreciated.

Nov 08, 2011 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

I cannot receive faxes on my lexmark X4270. It will ring but nothing come through


Please go through the following checklists:
  • Make sure the that the fax line is working. To check, insert a telephone device straight to the fax line. You should get a dial tone.
  • Make sure the telephone cord from the phone jack in the wall is plugged into the Line port on the back of your Lexmark printer.
  • Assign the correct fax number on the printer.
  • If you have an answering machine connected to the same line as the fax, set the answering machine to answer incoming calls before the printer does. Increase the number of rings by a factor of 3 over the answering machine. For example, if the answering machine is set to pick up on 4 rings, set the printer to pick up on 7 rings.
  • If you have a voicemail feature in the same line as the fax, you may subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.
If these don't help, please contact Lexmark Technical Support Center for additional assistance.

Sep 24, 2011 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

I have a lexmark x5650 printer and I can send a fax but I cannot recieve a fax. Can you please help me?


Ensure that the telephone/fax line is plugged into the Line port on the back of Lexmark printer and not in the Phone port.

If you have an answering machine connected to the same line as the fax, set the answering machine to answer incoming calls before the printer does. Increase the number of rings by a factor of 3 over the answering machine. For example, if the answering machine is set to pick up on 4 rings, set the printer to pick up on 7 rings.


If you have a voicemail feature in the same line as the fax, you may subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.

Jul 26, 2011 | Lexmark X5650 All-in-One InkJet Printer

1 Answer

How do I set up the fax auto answer on my Lexmark x364dn? Just started a new job that is very fax-centered, and I cant get my fax to auto-answer! Hooked up thru a GE phone/answering machine, no...


The factory default setting of the printer is set to auto answer, please sure that the connection between the fax machine and answering machine is properly connected. Please click on the link http://bit.ly/qCaWn8 to view more information.


For more information, please contact Lexmark Technical Support.

Mar 24, 2011 | Lexmark X364dn All-In-One Laser Printer

1 Answer

We can't receive a fax!!! how are we supose to connect with a phne line and the computer???


You don't need to have a computer plugged in to the Lexmark printer to receive faxes. Here's an article on How to Configure the Lexmark X7170 to Receive Faxes. Just click on this link: http://bit.ly/d643uT. If you are sharing your home phone line with the fax and you have an answering machine on the same line, make sure to configure the answering machine to pick up first then the fax machine. Voicemail feature can also block incoming faxes. Once voicemail picks up the fax, signal won't be passed on to the printer. But if you want, you can also contact Lexmark technical support to further investigate the problem.

Aug 12, 2010 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

I just bought a x4270 lexmark.i do not see in the maual set up for smart ring,another term is short ring and ido have a answering machine set up aswell.im wondering if i can even use this unit.any answers?


Yes, you can.

You have to connect the answering machine to the X4270 like this

http://www.lexmark.com/publications/pdfs/2007/4200/ug/en/basics.html#wp633882

and set it to answer before the X4270 does. Say, 4 rings for the answering machine and 5 for the X4270.

The X4270 will monitor the few first seconds of the call anyway, and if it detects the whistle of an incoming fax, it will disconnect the answering machine and receive the fax.

With most answering machines, disconnecting while the greeting message is still playing will not be considered a call.

Oct 28, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Lexmark X 4270 and Telephone Answering Machine


there are fax/phone switch that you can use to connect the phone and fax machine to use a single line. price range from $46 and up.
that is probably the best solution, other than switch the line manually.

Feb 23, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Lexmark x7350. My fax is not working although the line/ink/paper is Ok and we have it on fax auto answer.


make sure fax forwarding is off also check to make sure the phone cables are correct also if you have an answering machine you have to make sure the number of rings is set uo correctly and that you may have to set up the distictive ring tone if this line has an answering system.

Oct 24, 2008 | Lexmark Office Equipment & Supplies

1 Answer

I bought a print/ fax machine from Wal-mart. Lexmark X5070 the installation disk is scratched can you help me?


You can take it back to Walmart for a new CD... probably replace the whole unit. Or contact Lexmark technical support to ship you a new one. In the mean time, you can download the basic driver from Lexmark.

Go to www.lexmark.com and click on DRIVERS AND DOWNLOADS. Then use the DRIVER FINDER. In SEARCH BY MODEL, type in 5070 and you can choose a driver from there.

Steve

Sep 19, 2008 | Lexmark Office Equipment & Supplies

1 Answer

How do I set up my X7170 to receive a FAX?


Link
Receiving a fax You can choose to receive a fax automatically, manually, or through an answering machine.
Note: For your All-In-One to receive a color fax, the machine from which you are receiving must also support color faxes.
Automatically Recommended for a dedicated fax line
Your All-In-One automatically accepts incoming faxes using the automatic answering mode. When the Auto Answer light is on, the All-In-One receives a fax after the specified number of rings set in the Options menu.
To set a number of rings for the automatic answering mode:
  1. On the control panel, press Mode repeatedly until Fax is selected.
  2. Press Options until ANSWER FAX WHEN appears.
  3. Press + to choose After 1 ring, After 2 rings, After 3 rings (default), or After 5 rings.
  4. Press Select.
  5. Make sure the Auto Answer light on the All-In-One is on.
When the number of rings that you set is detected, the All-In-One automatically receives your fax.
Manually Recommended for a shared fax and telephone line
You can choose which incoming faxes to accept by setting your All-In-One to manual answering mode.
  1. Make sure the All-In-One Auto Answer light is off.
  2. Press *9* on the telephone after you answer the telephone and hear fax tones.
  3. Hang up the telephone.
The All-In-One receives your fax.
Answering machine Recommended for a shared fax and telephone line
To receive a fax with an answering machine connected to your All-In-One, set the answering machine to answer incoming calls before the All-In-One does. For example, if you set the answering machine to answer calls after 3 rings, set the All-In-One to answer calls after 5 rings.
  1. On the control panel, press Mode repeatedly until Fax is selected.
  2. Press Options until ANSWER FAX WHEN appears.
  3. Press + until After 5 rings appears.
  4. Press Select.
  5. Make sure the Auto Answer light on the All-In-One is on.
When a ring is detected, the answering machine picks up the call.
  • If a fax is detected, the All-In-One receives the fax and disconnects the answering machine.
  • If not, the answering machine completes the call.
Note: You must set up the equipment as shown in connecting to an answering machine.


May 21, 2008 | Lexmark X7170 All-In-One InkJet Printer

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