Have a dell 942 AIO. graphics in grey print purple and sometimes blue or pink..lots of lines too. print 30-40 sheets a day, color was 1/2 full but replaced anyway, no change, aligned, took out and cleaned, use the clean function, uninstalled and reinstalled the printer, got "not compatible with windows logo" but continued installation anyway since this is the dell printer that came with my dell computer several yrs ago. still printign purple. help.
What OS are u using ?
U may will have to unistall the driver Again ( make sure that the printer is unplugged) . run Patch .. ( Available at support.dell.com )
Reinstall the Printer drivers again ( downloading from Dell Website .. install them ( make sure that the cable is connected only when Prompted ) )
This should resolve the Problem
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