I found the Instruction Manual for the 6000 Series machines (6010 and 6020) on www.sewusa.com available for purchase: $15 including shipping.
Additionally, the site says they will post a FREE Threading Diagram for any machine for which they have the manual. You need only make the request through their email link on that site. They already have posted Threading Diagrams for several Viking machines, however the 6020 is not yet posted. I emailed a request tonight. Hopefully they will get it posted soon.
Let me know if there's anything more I can do to help.
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FWIW, I was unable to find any information for turning off the thread portioning function. Unfortunately, this appears to be the thread tensioning system, so disabling the thread portioning would be disabling the thread tensioning--something that is critical to sewing. It appears this model may have some issues and perhaps this one is particular to your machine. It may be best to take it for service.
Take an example of the problem to a Viking store and talk with someone knowledgeable about embroidery. Generally, a "birds nest" under the fabric relates to improper upper thread tension but the additional variables of type of thread, type of fabric, type of backing, and needle size and type can all play a part.
Hi! You can find manuals for Husqvarna Viking sewing machines at http://sewingpartsonline.com/viking-sewing-machine-instruction-manuals.aspx. Another place to look for an instruction manual for your machine is http://www.sewconsult.com/husqvarna/husqvarna_instruction_manuals.htm. I didn't find anything about replacement instruction manuals on Husqvarna Viking's website--BUT they have a neat feature called The Sewing Room that offers how-to-sew instructions. (http://www.husqvarnaviking.com/us/3368.htm)
You can also take a look at my Hints and Tips about threading your machine.
They have many different models so threading and winding the bobbin can vary due to your model. I would recommend calling them at: 1-800-474-6437 and see if they can get you a photo copy of your original owners manual.
Suggest you contact an authorized Husqvarna Viking dealer. They can order you a user manual. Authorized dealers can be found at the Husqvarna Viking website - http://www.husqvarnaviking.com/us
Brief description of probably how to thread from looking at a picture of a Classica 90 machine which should be similar -
Thread sits on spindle on backside. Pull thread straight across to upper left backside and fit in the metal guide. It should pull easily with only a little resistance. Pull thread forward across top toward you. Let thread fall between the metal disks (doesn't matter which one if more than one) and pull thread straight down. Pull thread slightly to the left to fit under a hook of some type and back up to fit through the large hook that moves up and down when the handwheel is turned. Come straight back down to needle and thread through eye of the needle. Just above the needle should be a thread guide (sideways hooking looking metal piece), slip the thread through it to hold thread close to needle. Hope this helps. Otherwise a local authorized Husqvarna Viking dealer will be glad to help you. Good luck.
This is a hook/needle timing issue. It will need to be adjusted by an authorized Husqvarna Viking dealer or they can send to Husqvarna Viking (SVP) Technical Service Dept in Tennessee for them to do the repair. A list of authorized dealers is available at the Husqvarna Viking website - http://www.husqvarnaviking.com/us
#37 in the list as of me posting this. You can get a CD version too but you'll just pay more and wait longer for the same thing. Once you have it print the manual (preferably both sides to keep it small) ang you'll have it. You can also peruse eBay to see if anyone is selling a manual but I doubt that will yield regular results. The machine looks to be pretty basic and standard but it's best you have the manual to get the most out of the machine. Also be sure to check the cleaning and lubrication section and go through the process so that the machine is in top working order before you put it into regular use - saves a lot of headaches.