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I HAVE A WESTERN DIGITAL 320G EXTERNAL HARDRIVE. THE POWER PACK HAS A PLUG WITH PINS IN IT. UNFORTUNATELY THESE PINS HAVE BROKEN OFF. I REALLY NEED TO KNOW WHERE I CAN PURCHASE A NEW ADAPTER FROM. JILL

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The best bet would be to contact the supplier or the manufacturer of the case & powerpack, or your local pc dealer to purchase a new cable

good luck with that
Terry

Posted on Mar 11, 2008

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I have a wd elements external hard drive....My Pc no longer recognizes it. I have much of my vital info and project data saved on it. How do I fix it with out reformatting it .....ps I already reinstalled...


I had that prob ages ago. I fixed by doing a quick format. By quick formatting your drive is not wiped.
Once quick formatted do not put anything on the drive and run software recovery software of some sort.

It is very likely you will have to purchase that software unfortunately.

There may be other courses of action, this one did work for me though. Do remember if you do this that if your drive contained 320g of data you will need 320g of space free elsewhere to recover to.

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I need to know how to identify which power cord goes to the external hardrive, they got mixed up with some other cords when i moved and i dont want to use the wrong one.


there will be two cord , one might be power cord which go to the power plug or power strip. and ohter will be usb port will go to the PC

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When I plug my 320G WD Elements there is no WD icon on my windows or my computer window. thanks


Have you used this HDD before?, it this is the first time?

Sometimes you have to install the WD Smartware Software. In the case of the 320G, which are the first HDD released, The computer should detect them automatically.

Try with another USB port. Do not use a USB multiport because it won't power the HD.

If it doesn't work on your computer, try it on another one. This way you can discard the possibility that the HDD is damaged.

God BLess You!!!

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My passport 500gb external just stopped working. It froze up so I removed it and plugged it back in. When I plugged it back into my computer it starts spinning but then makes a click sound and stops.


The clicking sound is caused by the spindle inside the hardrive, because it was not removed properly. Just connect you external hardrive to your computer, if it makes the clicking sound again dont remove it yet, just restart your computer properly. In that way all the devices connected to the computer will be refreshed and properly shut down. If it is not detected still, unplug the haardrive then try another USB port. Recommended ports are at the back of the CPU if your using a desktop. These USB ports have higher voltage output that can power up all external hardrives properly.

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Describe your Western Digital 250GB MyBook External USB 2.0 250 GB Hard Drive Problem Do you have a picture of the voltage and amperage adapter for the Western Digital 250GB MyBook External HD ?


I don't have a photo of the AC adapter, but if you look on it the Voltage and Amperage specifications are;

Input: 100-240VAC / 50~60Hz
Output: 12VDC / 2A

This means the Input power can be from 100 volts to 240 Volts AC, and at 50 to 60 Hertz

The Output power is 12 Volts DC at no more than 2 Amp's. (Amperes)

Asian Power Devices Inc. has a model DA-24B12 that fits these specs.
Also a Wattac AC adapter model number - BAO362Zl-8-A01 will work.

Otherwise just use a 12 Volt, 2 Amp power pack, with a positive on center contact, and a 2mm pin hole

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Sound like your hardrive motor has a short

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Western digital 320g elements portable won't work


Hey,
try connecting it o another computer and check
if not yet, use only the WD USB transfer wire supplied in the box.
because WD External HDD only recongize its own USB and none other.

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My Western Digital External Hardrive will not turn on.


check warranty on the Western Digital Website and send back if still under the one year. Thats what I have to do...

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Usb connection failure


ok" take a small needle , streighten the pin very carefully.

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