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Insignia NS-LCD32 - 32" 720p Flat-Panel LCD Turns itself off, resets, then turns back on

We bought a Insignia NS-LCD32 - 32" 720p Flat-Panel LCD TV last november of 2007. It is a best buy house brand TV, and we weren't sure about the quality. Now, a few months later the TV is having a problem where it resets itself at random intervals. Basically you'll be watching the TV, and out of nowhere it turns itself off, resets, and then turns back on. This could happen several times while you're watching TV, or not at all.

This has happened several times (7-10 times in the last 2 weeks?) but doesn't happen every time we turn the tv on. My wife thinks that the last few times it has happened the same exact Qwest commercial was playing.

Do you think that there is something physically wrong with the TV, and if so - what?


Do you think that something about a particular Qwest commercial is causing the TV to reset? Has anyone ever heard of something like this happening before?

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  • 2 more comments 
  • Peter Anderson
    Peter Anderson Mar 11, 2008
  • Peter Anderson
    Peter Anderson Mar 17, 2008

    The problem has happened again, 3 more times. We have now confirmed that the TV turns off every time a certain qwest commercial comes on the TV. We are in the Twin Cities, MN market. Has anyone else experienced a similar issue - or has anyone ever heard of something like this?

  • Peter Anderson
    Peter Anderson Mar 24, 2008

    Ok, Best buy support techs said it was probably a power supply. They replaced that, but the problem keeps happening, still turning itself off during a specific Qwest supermarket 'bundle your services' tv commercial - always at the same exact spot.

    I guess this is a livable problem as it only happens during this exact commercial. Any ideas what about this certain commercial might be causing this problem?

  • Cody Ross
    Cody Ross Mar 14, 2014

    Did you ever get an answer?



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