Question about Xerox DocuPrint N2125 Laser Printer

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Laptop on a secured Wireless Network is unable to ping N2125 Printer on a Wired Network but is able to ping other printer models that are on the Wired Network. Once we switch the Laptop from Wireless to Wired, it will be able to ping the N2125 Printer. Could it be a setting on the N2125 since the Laptop is able to ping other printer models that are on the wired network? Please let me know what details you need to troubleshoot this problem. Thank you.

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  • 2 more comments 
  • Nacar Mar 11, 2008

    Which network setup? On the N2125 printer or the Laptop? I'm guessing it would be the N2125 printer network setup because the Laptop can see a different model printer on both wired and wireless. What should I look for on the network setup of the N2125 printer?

  • Nacar Mar 11, 2008

    But may I re-iterate that the laptop can access a different model printer on both the wired and wireless approach which makes it confusing.

    Sorry, but I'm a beginner. We did enter the IP address manually on the printer.

  • Nacar Mar 11, 2008

    I meant beginner on this forum stuff. I know my way around the operating system and network settings. What network setting information would I need to verify?

  • Nacar Mar 11, 2008

    The laptop is on the domain, not a workgroup.



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  • 3,587 Answers's all about the network set up, and whether that N2125 is visible on the right network..check the settings and then you'll find more value

Posted on Mar 11, 2008

  • 1 more comment 
  • Patrick Michaels
    Patrick Michaels Mar 11, 2008

    on the laptop..I'm assuming since the N2125 is accessible on the wired approach, that the issue is in the wireless configuration. I'm assuming you've done the IP watusi, right, where you enter the IP address manually, from the printer, yes?

    just went through something like this a few weeks back, with a dell's a little quirky.

  • Patrick Michaels
    Patrick Michaels Mar 11, 2008

    ok..beginner..send me a note through my contact info on my profile, and we'll arrange an E Housecall where I can see your computer from here in Hawaii..

  • Patrick Michaels
    Patrick Michaels Mar 11, 2008

    in your workgroup settings..



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Im trying to connect my printer via wifi but am unable to locate it on my laptop?

The printer itself has to first be configured to connect to your wireless network itself, if you do not have a secured network then the process is usually as simple as going into the menu on your printer and telling it to search for networks, if your network is secured (wireless devices require a password to get internet access) then you will have to enter the password into the printer as well.
hope this was helpful. If you provide the model number of the printer I can walk you through the setup.

May 30, 2011 | Compaq Computers & Internet


Set up a Wireless printer on your Router for use with a wired PC

First install the Wireless printer driver using the Wizard by connecting either the Ethernet cable to the router during the install process when asked this will set up your wireless laptop with the correct printer port based on the Wireless Node Name it will also use the printers inbuilt MAC address. This is standard install and will work for all your Wireless PC's however if you have a Wired (ethernet) PC connected to your Router this process will not work a wireless port will not work with a wired computer.

Follow my 3 steps below to set up standard IP ports for Wired PC's also connected to your Router.

STEP 1: Find your MAC address for the wireless printer (all types of Network Cards will have one so this is no different) this will either be found under the LCD control panel or may even be printer on the bottom of the printer or Print server if it is seperate set this MAC address with an IP address as a reservation in your admin panel of your router in this example.

You can normally enter your Router this using typed in your browser (not the search engine) as all routers are different check here for your make and model if you can't find the MAC address try using ipconfig /all from them command prompt it will be the physical address aka the MAC address

Install the Printer as a USB printer port by connecting the USB cable to the PC you want the wired printer driver installed on when finished go to the printer driver properties for the driver you have just added, click the port tab and click add standard IP port as shown below, then disconnect the USB lead this is only required to make sure the correct inf file is used on the driver install and connect your Ethernet cable from you computers NIC to a spare RJ45 socket on the Router.


STEP 3: To check that the Printer has the correct IP address then test using the tracert OR ping command for the IP address that you have reserved on your router, this is a necessary step otherwise when the lease expires it may take another IP address and your Printer driver will not work unless your printer has the reserved address, it will throw a printer error.



(this example shows a Standard TCP/IP Port for a Brother DCP-340CW)

Also check in your routers admin panel to see if the Wireless Printer is set up with the correct IP and MAC address, if you still can't find it eliminate your known MAC addresses from all your network cards the one left will be your Printer Server NIC in your Wireless Printer.

If you have setup the incorrect IP and or MAC address you will get this window when you try to add the TCP/IP port


That's it try a test print and you will see it burst into life.... Happy Printing

on Dec 02, 2009 | Office Equipment & Supplies

1 Answer

Hello, I have a brother MFC-490CW mult-function printer (wireless) and I am having trouble setting up the wireless feature so my laptop can print to it via through my home network (Linksys wireless...

You have to make sure the following are used on your wireless settings on your router -

Wireless Network Security SSID (32 chr), WEP 64/128bit, WPA-PSK (TKIP/AES), WPA2-PSK (AES)

This means your SSID is less than 32 chars and your running either WEP, WPA. Or WPA2

Then on your printer make sure you have the wireless enabled and Just a good rule of thumb - When putting in a wireless printer just fudge with the wirless/TCP/IP settings on the printer until you can ping the printer from the PC. Do NOT bother running the software installs until you know you have a good ping from the printer as it will just bomb out.

do rate the solution plz

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1 Answer

Vista to Vista wireless, Can't share printer

So your third laptop which runs Vista cannot connect to the Printer and Dell machine?
There are some reasons for that. First check whether you have access to the Dell machine (whether you can reach it) Open a command prompt and do a ping to verify the connectivity. Example. ping (The ip address should be the one of your dell machine. You can find it by running ipconfig in a command prompt on Dell machine.)
1. If you cannot reach it you have to check the network utility (wifi or any other method you use). Make sure that it function properly. 2. ping the router using router's ip address. If ping works you can reach up to their. So from there you can check the Lynksys management console to know why it blocks the machine entering the wlan. May be a addressing issue or authentication issue. If you cannot reach it however it might have problems with the connection as well. Make sure that you allow connections to the wlan on Toshiba Vista laptop if you use a antivirus solution with a firewall or any other firewall.
If you can reach the machine (or even if you cannot reach) you must check whether you have access to the workgroup (you have to join if you are not in the workgroup which you use) and you must enable file and print sharing. If you run the windows firewall that would block you in as well. Its better if you can check whether the print spooling service runs. Start -> Run Type in services.msc Hit enter. Check and enable the service.
If you can reach the Dell using a ping: Check whether the dell machine can access the laptop. Use my network places. It will ask you for the credentials. Provide them. If any error occurred try detecting the network. Add the machine properly to the workgroup. Enable access to the machines via file and print sharing in windows firewall. (go to the firewall go to Exceptions tab and select the File and Print sharing)
Check this Microsoft resource as well.

Please rate the answer and a testimonial (comment) if the solution helped you to solve the problem...Thanks for contacting Fixya

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How do I connect my Brother MFC-9440CN laser printer to my laptop wirelessly?


You need to supply IP address to your printer then the the Laptop also needs an IP. Try to ping first the printer IP add if its visible. thanks.

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1 Answer

My wireless laptop won't connect to network printer using netgear router . When hard wired over LAN, printer works. Cannot ping when laptop is wireless. Other computers work fine. HELP~

  • laptop has to be connected first to SSID
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1 Answer

Can't figure out how to open the UDP port number 427

Since both your printer and your desktop are on the LAN side of your router, the hardware firewall isn't really a concern here. I would check the following:

-Make sure the printer is actually connected to the network. If you are having wireless difficulties, and have a wired ethernet port on the printer, try plugging it in rather than going wireless. (If this fixes the problem, you can then concentrate on it being a wireless connectivity issue rather than a firewall issue.)

-If possible, try printing from a different PC on the network. Does it work with that PC? If so, then reinstall the printer on the problem PC, perhaps even clearing out and reinstalling the drivers.

-You may also want to manually assign an IP address to the printer. This address must be within the same "range" as the rest of the network. Since your router is probably assigned, and DHCP auto-assigns your PC, make the printer This way, the printer has the same address every time the PC goes looking for it.

-Make sure you don't have a second firewall on the affected PC. Zone Alarm, Norton Internet Security and many other "all in one" security packages sometimes throw a firewall in there without your knowledge. See if you can "ping" your PC from another computer on the network, and can you "ping" the printer from the problem PC?

Hope this helps!

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Right click on the drive you want to share. Ex: C:\Vol-xx = name. In the pop up window click Sharing & Security. This needs done to all the drives you want access too. To share a printer. Everyone must have the printer drivers installed. The Pc that has a direct connection to the printer must also Share the printer on the network. Open Printer & Faxes, highlight the printer you want to share. Click File than click Sharing follow windows instructions.
Small suggestion regards to the wireless side of the network. Suggest you setup security so others close too you can not tap into your network. (common).

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Not sure if you've done this already or not, but I would suggest installing the printer manually as a local printer, and create a TCP/IP port that points at the IP of the Printer. Rudimentary way to go, but should help.


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Make sure your wireless workgroup/domain are the same as your wired network. If they are, you should reinstall the printer from control panel. Choose add network printer, choose the proper workgroup/domain, you should see the available printer, select it, it may need to download drivers and install them. Tim

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