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Xerox DocuPrint N2125 Laser Printer

Laptop on a secured Wireless Network is unable to...


posted by Nacar on Mar 11, 2008


Laptop on a secured Wireless Network is unable to ping N2125 Printer on a Wired Network but is able to ping other printer models that are on the Wired Network.

Once we switch the Laptop from Wireless to Wired, it will be able to ping the N2125 Printer. Could it be a setting on the N2125 since the Laptop is able to ping other printer models that are on the wired network?

Please let me know what details you need to troubleshoot this problem. Thank you.

Comment by Nacar, posted on Mar 11, 2008

Which network setup? On the N2125 printer or the Laptop? I'm guessing it would be the N2125 printer network setup because the Laptop can see a different model printer on both wired and wireless. What should I look for on the network setup of the N2125 printer?

Comment by Nacar, posted on Mar 11, 2008

But may I re-iterate that the laptop can access a different model printer on both the wired and wireless approach which makes it confusing.

Sorry, but I'm a beginner. We did enter the IP address manually on the printer.

Comment by Nacar, posted on Mar 11, 2008

I meant beginner on this forum stuff. I know my way around the operating system and network settings. What network setting information would I need to verify?

Comment by Nacar, posted on Mar 11, 2008

The laptop is on the domain, not a workgroup.
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posted on Mar 11, 2008
Thanks for Trying (70)

IB4G2008

Rank:Wiz Wiz
Rating: 82%, 1915 votes
well..it's all about the network set up, and whether that N2125 is visible on the right network..check the settings and then you'll find more value

Comment by IB4G2008, posted on Mar 11, 2008

on the laptop..I'm assuming since the N2125 is accessible on the wired approach, that the issue is in the wireless configuration. I'm assuming you've done the IP watusi, right, where you enter the IP address manually, from the printer, yes?

just went through something like this a few weeks back, with a dell printer..it's a little quirky.


Comment by IB4G2008, posted on Mar 11, 2008

ok..beginner..send me a note through my contact info on my profile, and we'll arrange an E Housecall where I can see your computer from here in Hawaii..

Comment by IB4G2008, posted on Mar 11, 2008

in your workgroup settings..
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