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Norton failed to detect worm.win32.netsky. My computer is infected with the virus and I need help. Patti

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  • Anonymous Mar 22, 2008

    same problem as Patti

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Http://www.symantec.com/norton/security_response/writeup.jsp?docid=2004-021816-1759-99
download this removal tool and follow the instructions.
after removal reboot your system and update your virus definitions. Another good free virus protection is here www.grisoft.com AVG virus, but you have to keep your definitions upgraded for any of them to work. If you are still having problems we can do a chat.

Posted on Mar 11, 2008

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Hello Patti,

First, you need to update the Norton with the latest virus definitions and perform a scan again. It may detect the virus and remove it.

If it does not, we need to format the hard drive of the computer and reinstall the operating system as it is the most effective way to get rid of the virus.

Wish you good luck

Pat

Posted on Mar 11, 2008

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WHAT SHOULD I DO.... MY COMPUTER DETECTED A 136 OF VIRUS.... BUT MY ANTIVIRUS DIDN'T WORK TO DELETE ALL OF THAT WAS TROJAN VIRUSES TROJAN PSW,TROJANSPY, TROJAN IM, PACKED.WIN32, VIRUS.BAT.GRAY...


  • if you cannot delete, then just quarantine. but if you scan again but still there are several viruses detected, you may have a replicating worm on your PC
  • replace norton, try kaspersky anti-virus or bit defender

Oct 02, 2010 | Norton AntiVirus 2004 (0003764823191)

Tip

How Norton Anti-virus software work


<p>First you have to install any one anti-virus software and make it ready with online update, and then scan your computer with that anti-virus software. Reliable anti-virus software features a scanner equipped with the technology required to detect and eradicate viruses, worms and other members of the malware family.<br /> <p> <br> <p>Viruses have many strategies to infect your computer, like avoiding detection from protection software. To prevent these virus strategies and protect your computer anti-virus software also has some methods, like Norton anti-virus use Signature base and Heuristics-base detection. Signature based detection includes searching for knowing structure within executable code, however your computer can be infected with most new virus which signature is not known. In that case heuristics method can be used. It can identify new viruses by variation of such code, in files.<br> <p> <br> <p>Norton anti-virus has many other features, which it upgrades from version to version, like Sonar protection. SONAR examines the behaviour of applications to decide whether they are malicious. Various things are checked such as if the program create a desktop shortcut or create add/remove programs entry before determining the program is malicious. Another feature is Norton insight. It is a program that comes with the Norton 360. It improves the speed and quality of computer scan. It identifies well known files of client machine and excludes them from constant monitoring and scanning. It only scans unknown and unsecured files. Skipping the already known files helps the scan more impact. Symantec antivirus can interaction with rogue software, actually these type of software are nothing but a misleading program, it always rebranded and cloned of its previous version.<br> <p> <br> <p>Many other anti-viruses have features like anti-virus, anti-malware, anti-spyware which is used to detect and remove viruses from your computer, whenever you scan your pc with this anti-virus software.

on Mar 13, 2011 | Computers & Internet

1 Answer

What is symantec antivirus??????????


Symantec/Norton AntiVirus (SAV for Windows, NAV for Mac OS X) is a virus protection program distributed by the Symantec Corporation, offering effective protection features, including infected file quarantine, online virus protection updates, and an automatic scheduler. SAV/NAV is designed to start running as soon as your computer's operating system starts. It runs in the background, checking all vulnerable files for possible infection by malevolent programs called viruses and worms. SAV/NAV does this by looking for the identifying signatures of these worms and viruses and comparing them to known viruses for which it has files. When it detects an infected file, it notifies you and manages the infection according to your preferences.

Aug 29, 2010 | Symantec AntiVirus Scan Engine

1 Answer

When i turn my computer on i get a security warning saying worm.win3.netsky detected on your computer and it will not let me open anything


hi..

you have a serious virus problem, get a strong anti virus and scan your whole system, kapersky or avast Anti virus are suggested....

GOODLUCK!!

Feb 13, 2010 | eMachines W3507 PC Desktop

2 Answers

Laptop infected with worm? Help


No virus checker catches them all, and frankly, Norton 360 is pretty weak. Try running AVG, which is downloadable and free.

Dec 28, 2009 | HP Compaq Presario v3000z Notebook

1 Answer

Worm.win32.autorun.blw virus appear in my system i already use kesper sky, but not solved. please advise a solution. thanx


When the executable is run on the victim's machine, the worm copies itself to the following locations:
  • %Application Data%\remove.exe (Copy of itself)
  • %Application Data%\autorun.inf
Where %Application Data% = c:\Documents and Settings\All Users\Application Data
Autorun.inf has following command
Exp: [autorun]
shellExecute=remove.exe
The worm adds a Run entry in registry so that it executes itself at every startup:
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    "(Default)" = "%Application Data%\remove.exe"
Symptoms -
  • Presence of above mentioned files.
  • Presence of registry entries mentioned above.
Method of Infection Method of Infection - This worm spreads by using autorun.inf on shared drives and removable devices.
Removal - A combination of the latest DATs and the Engine will be able to detect and remove this threat. AVERT recommends users not to trust seemingly familiar or safe file icons, particularly when received via P2P clients, IRC, email or other media where users can share files.


Thanks for using fixya..

Sep 14, 2009 | Computers & Internet

1 Answer

I continue to get on screen and pop-up warnings that my system is heavily infected with Trojan.Win32.Agent.azsy. I reported this to technical support WB,at Hewlett Packard who sent a report that this worm...


I don't quite understand the cause of your problem... You say "..this Personal Antivirus claims...". Are you saying that you bought and installed some antivirus software that's telling you that you have viruses?

If that's the case, and you've run Norton and other reputable antivirus programs and they tell you there's not a problem, I would uninstall the offending program and hope for the best.

There are some unscrupulous people out there out to get your dime if you let them, and use this kind of scare tactics to extract money from naive users. If you actually paid money for this software and it's pestering you, I would report them to the BBB in your town.

Now, there are other viruses that you may have picked up while visiting some infected web sites, or from infected attachments that behave in a similar way, and they are very stealthy in how they run and avoid detection and removal. You may need professional help to remove them from your PC.
That's my best advice in this particular case.
Good luck!

Aug 21, 2009 | Computers & Internet

2 Answers

Laptop screen


Try turning the brightness up. You can usually do this by holding down the blue "Fn" key, and then hitting the key (usually the F8 or 8 key) with the blue "brighter sun" on it.

Feb 23, 2008 | Computers & Internet

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