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Best I can recommend is to go to www.delonghi-accessories.com. It's the site of a US distributor for Delonghi, which is the parent company of Simac, and it lists numbers for support.
You could try www.simac-vetrella.com if you speak Italian; or www.simac.com.au (I think this is a retailers site) might have parts, also.
Good luck.
Hi Kendy,
my Simac 1600 just broke yesterday. So if you like I can send you this plastic piece. But my mashine has a plastic blade and so I don´t know exactly what you need. Can you send me a picture. [email protected]
Try Calling Electra-Craft in New Jersey at 800-223-9370. i have ordered parts for my Il Gelataio 1600. especially the little screw knob that holds down the paddle.
Paul
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