Question about JVC Everio GZ-MG21 Camcorder

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JVC-Digital Video Camera

My laptop has Window's Vista-when I attempt to transfer my video to my laptop, Windows movie maker does not recognize my camera, even though it is connected to the laptop-any suggestions?

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  • Hondo33 Mar 11, 2008

    need assistance

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If it is a JVC digital camera (DVC or hard drive) you need to have the camera set to the "Play" mode, and turned on before plugging in the camera. Vista should recognize it as a digital source afterwards. You need to have a firewire or USB cable for the camera, and the port it plugs into needs to be recognized. Be sure you don't have an unrecognized device in /Control Panels/Device Manager/

Hope this helps. dband@charter.net

Posted on Mar 11, 2008

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