Question about Nikon CoolScan 9000 ED Film Scanner

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Glass neg carrier - Nikon Coolscan 9000

I just purchased the glass medium format neg carrier and it won't load into the scanner. All my other film carriers load just fine. I even took it back and exchanged it for a new one and it still won't load. Any ideas???

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Thanks, but yes, I was inserting it correctly. Turns out I had actually purchased 2 defective carriers in a row! I finally got a good one and all is well.

Posted on Oct 20, 2008

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Not to sound rude, but are you inserting it with the arrows pointing into the scanner?  That is the first step. Afterwards makesure you have the scanner on and the green light is not blinking.

Posted on Oct 18, 2008

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1 Answer

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You're not going to be happy with this answer:

Nikon has formally sworn off doing ANY future software updates for their scanners. They stopped at 10.4 (pre-Leopard)

See
- http://support.nikonusa.com/app/answers/detail/a_id/16811
and
- http://support.nikonusa.com/app/answers/detail/a_id/14421

Yes, there are a LOT of people VERY unhappy with this answer, but we're all kind of stuck with it.

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