Question about Maytag Neptune MDE5500AY Electric Dryer

1 Answer

Put in a new heating element,no hot air

Parents gave us a neptune, saying it worked fine, tryed it and clothes never dryed, installed a new heating element but still is not blowing any hot air??

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Maytag Master
  • 2,651 Answers

Now that you replace the heater you should be able to check the thermal fuse and possibly the high limit thermostat. both mounted right by the heater assy, if open(no continuity) on either of them yo will get no heat. also first check your incoming power. you MUST have installed on rear into the terminal block and-in this order(black and red can be switched but white MUST be in middle. RED(110v), WHITE(nuetral), BLACK(110v). black to white 110v, red to white 110v, and then black to red should measure at least 220,

Posted on Mar 11, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Dryer overheating on timed dry/no heat settings

Replace the thermostat. A very inexpensive thermocouple that is not sensing the heat anymore and caused the element to overheat. In the UK the part will cost less than five pounds!
If the element had touched the ground, your safety earth leakage breaker in the fuse box would have tripped.

Mar 20, 2014 | Frigidaire Electric Dryer

1 Answer

Neptune glass front takes 4 hours to dry clothes.

make sure the vent system is clean. any restrictions can cause the safety switches to activate and turn off heaters. When it cools, the switch resets and starts heating. Unit will continue to cycle the heat off and on. Make sure all elements are working.
Start there.

Jun 07, 2010 | Maytag Neptune MDE6700A Electric Dryer

2 Answers

No heat coming from dryer

Double check the circuit breaker for the dryer (Electric Neptune). Turn it off, then turn it back on. Its possible that the breaker may have tripped for some reason, but wasn't able to trip all the way.

Does the interior of the dryer get warm at all? You could have a 1 of multiple heating elements that has shorted. If no heat at all, the likely a heating element has opened up. Unplug dryer from wall (turn off circuit breaker first!). Use a ohm meter to measure and check continuity of the heating elements.

There may also be a sail switch in the air path of the dryer. The purpose of the sail switch is to keep the elements turned off until there is enough air blowing through the dryer. This helps prevent fires, as well as shrunken denim.

Jan 04, 2010 | Maytag Neptune MCE8000AY Electric Dryer

2 Answers

Dryer willnot heat

heating eliment is most likely burned out. Better off getting new dryer. But if that is not an option then call a repair person that can replace the heating element.

Nov 22, 2009 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

Doesn't move hot air to the outside

Clear obstruction to hose outlet.

Jun 02, 2009 | Dryers

2 Answers


its either the heating element or the limit switches both of which you can install yourself

Feb 05, 2009 | Whirlpool LER5636P Electric Dryer

1 Answer

Amana Dryer-Drying Time

It might just be that your vents are clogged up. Go outside and place your hand over the vent to see how the air flow it. It should be pouring out air fast. If it is slow or not much at all then that could be your problem. If there is not enough hot air escaping the heating element is going to be shutting off for safety. The thermostat will sense that it is too hot in there and turn it off thus requiring more drying time. This is usually the problem. If this is the problem just have your vents cleared out. This is something you will want to do at least once a year. If you have a long distance between the dryer and the vent exit there are probably bends and such in the hose. The bends will catch lint and it will just build up. If your vents seem to be fine then you may need a new thermostat. The heating element isn't the problem. They either work or they don't. The thermostat controls the heating element though and how long it stays on. It monitors the heat in the drum and when the dryer reaches the desired heat it shuts it off. Check the vents first though. I hope this helps you and good luck. If you have any other questions let me know and let me know if this was helpful to you or not.

Jan 22, 2009 | Amana Dryers

3 Answers

Maytag Neptune - everything works, not getting hot

check to see if it has an igniter if so that could be your problem.

Nov 22, 2008 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer


First you need to know if the element is heating up. Are the clothes hot? If so, you need to check your vent hose and duct. A clogged vent will not let the moisture out and will cause long dry times.
If the the element is not heating or barely heating, you need to check your wiring. Make sure the power cord is properly installed. If you have 4 wires in the cord, you will have black and red on the ends with white in the middle and green to cabinet.
If you have a fuse box in your house instead of a breaker box, check the fuses. There are 2 fuses for the dryer. The element needs both fuses to work but the motor will still run if one blows.
Post back if you have any questions.

Nov 06, 2007 | Maytag Neptune MDE6700A Electric Dryer

Not finding what you are looking for?
Maytag Neptune MDE5500AY Electric Dryer Logo

Related Topics:

82 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Dryers Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3053 Answers

Dan Webster
Dan Webster

Level 3 Expert

8205 Answers

Tim Whalen

Level 3 Expert

3069 Answers

Are you a Maytag Dryer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides