- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you get the "busy/no response" message it is because the fax machine does not get a response when it tries to dial out.
Make sure you have a dial tone by pressing the "hook" button.
If you do not have a dial tone, make sure the phone line is connected to LINE on the machine.
If you have a dial tone, try dialing the fax number.
If you hear a recording, there is a problem with the line.
One of these two possibilities is causing the problem.
Put the document you want to send into the transmit tray, pick up the handset, listen for a dial tone, and then dial the # on the keypad..
It should ring just like any other phone. When the machine on the other end picks up and you hear the tones, press the start button.
Anything other than fax tones on the other end, it is not your faxes fault.
First thing is to ensure that you have dial tone by picking up the handset on the fax machine and listening for dial tone.If there is no handset take a standard house phone and plug it into the jack where the fax machine was inserted. If there is dial tone on the phone then I would advise you to turn the power off the fax for two minutes then power back on. If there is no dial tone on the phone line contact your vendor or local phone carrier and report NO DIAL TONE
it sounds like you may not have any dial tone. the hiss [white noise] you are hearing is from the dsl modem.try plugging a regular corded phone into the jack to check for dial tone.if there is none,call your phone company.also try plugging the fax machine into another jack where you know there is dial tone.
go into menu go to fax settings find send click auto not manual, please make sure that when you push the hook key you hear a dial tone. always reminder that every fax machine has the capablitiy of either dial or tone. now if everything is set up properly the problem will be in the tx portion of the board. if you can link up with somebody close to you and try to transmit back and fourth that will let you know if it is their problem or your. it may not be your problem.
Have you had an electric storm or power failure? A power surge can cause no dial tone also. It can be the main PCB in the machine or NCU PCB(board for phone cord).
Unplug the machine from the wall, put your finger on the menu key first, plug the machine while holding the menu key, the light will flash and display will say maintenance. Press number 82, if there is a DF error the main board will need to replaced.
The main board is the brain of the machine and is one of the most expensive parts of the unit. It is hard to distinguish if it is the modem or the main board on this unit that is causing the unit not to have a dial tone. It may be better to take it to a service center.
I'm no expert but, did you try touching the online or hook button on the fax to hear the dial tone? Or connect a basic home phone into the phone jack at the wall the fax was plugged into. Do you get a dial tone. If no dial tone, call the phone company. If there is a dial tone, its the fax.