Question about SanDisk Sansa E280 MP3 Player

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XoVision MP3 Player

Songs sync and then disappear

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  • Benjamin Patri
    Benjamin Patri May 11, 2010

    can you expand on this please

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Yes the songs need MSC encryption I believe on the player

Posted on Mar 21, 2008

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To fix this problem:

Plug device into PC
Right click device and select format
Select FAT
Click Format

This fixed the problem of the music files disappearing.

Posted on Mar 19, 2008

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Make sure the songs do not have DRM encryption, and that they are the right format (mp3, wma) for the player.

Go ahead and do this, in case you have Windows Media Player 11, or the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Posted on Mar 18, 2008

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For songs that got deleted, or just simply disappear

is the file system of your player FAT32? if yes just format it in FAT. this will solved the problem of losing music.


1) Plug your Player to usb port of your computer
2) Wait until it is recognizes as flash drive
3) Go to My Computer, look for the removable disk
4)Right click, then click format, window will pop up, on file format, choose FAT
5) click start, wait until finish formatting.
6) then you can now start using your player.


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