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I can help you with your Motorola Moto Q randomly restarting problem.
What has most likely happened is that the firmware of your phone has become corrupted. When this happens your phone will act erratically, freeze, or no longer finish (or even start) its boot sequence.
This is a very common situation with many phones; also with MP3 players, GPS devices and cameras.
The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.)
If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times.
My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone.
First try shutting the phone down and then remove the battery,for about 5mins. Then restart the phone. If this is still happening , you can go to tools,,initial setup,, master reset,,,this phone does not have a sd card, so the memory is stored on the phone, this could erase some stuff on the phone, This is a risk and might not work at resetting mms, so if you do it make sure you have your contacts written down. This is only a suggestion and we are not liable for any problems associated with the phone, we are kinda of like microsuc where we do what ever we want and don't care about anyone.HAHA
sir its the same problem which i had with my phone. there is no problem with your phones software but with hardware.
Your phones HEAP(RAM) has became very weak to take load of your phone.
I will advice you to go to a nearby motorola shop. If its under warranty it
will be repaired free of cost. thankyou for using fixya dont forget to rate the solution
Method 1: Manually delete each one.
Method 2: Use Motorola Phone tools. You will need a USB cable to connect your phone to the computer.
Method 3: Factory reset.
in your messaging screen, choose settings (soft key). Under "all messages" choose option 2 "auto erase". Switch this to on. If you also switch "auto save" to on, it will store up to 50 texts before deleting the oldest text as new ones are received. Anyway, turning auto erase on is the way to fix your problem. I don't know what it is, but razrs can be finicky like that sometimes.
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