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DVD/CD rom not working

DVD/CD rom drive is not working. snapsys says it has been removed, how do I reinstall it.

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  • Anonymous Jul 17, 2008

    how do I dessemble the defective DVD CD-Rom from the PC?

  • breanne18 Aug 09, 2008

    my dvd/cd-rom is not working.. it said " the driver must be damaged or missing"


  • sunnybun Dec 27, 2008

    cd rom won`t play cds I get "Code 39" error message "or device may be corrupted" . My desktop in new and it did install my printer software?!

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Cd and dvd is not working

Posted on Nov 09, 2008

I mean boss. d hardware. how to repair

Posted on Oct 23, 2008

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  • 277 Answers

Configure device manager and remove auknown device driver, then restart the computer....

Posted on Mar 11, 2008

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  • 47 Answers

Check your pins, or turn off your pc then unplug dvd/cd then plug it again then turn on your pc

Posted on Mar 11, 2008

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  • 518 Answers

Try rebooting the PC. If that doesn't work, you'll need to check BIOS to see what the settings are. Also check the cables to the drive, especially if anyone has been inside. Other than that, I suppose it could be a bad drive.

Geno

Posted on Mar 11, 2008

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Posted on Jan 02, 2017

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2 Answers

My dvd/cd drive in not reading or working at all.


Try and clean the lens of the drive, test again , If the DVD is spinning and trying to read without success then it is possible that the drive is faulty.
You can recheck using device manager to see the properties of the CD drive , reinstall the driver, if DVD still spins without success then the drive can be the suspect.

Feb 23, 2011 | HP Pavilion m7560n PC Desktop

1 Answer

Why is my cd rom not burning or read cds. do u think its a drivers problem


make sure that the cd rom reader is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd rom then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


if these fail to fix the problem

It could be a problem withthe lens, you should try cleaning the lens, it's already gone bad there is no harm in trying If you take a little risk can solve . follow the instruction: Don't panic its very simply. 1. When running your pc , open the drawer.> 2. switch off the acpower 3. remove powercable & sata or pata cable 4. remove all the screw from the back side 5. press clip to open the font panel 6. reverse the cd/dvd rw 7. just remove the cover 8. clean the optical lance 9. use a little( not much )oil place on two steel shaft 10.cover all the equipment 11.now you can fit to your pc Ifit does the same problem please change the cd/dvd rw because the lance has defected


hope this helps

don't forget to vote

Feb 15, 2011 | Acer Aspire M1201 Athlon X2 320 Gb PC...

2 Answers

Can't get a CD or DVD to read. The computer thinks no disc is loaded. Also, it doesn't sound like it's reading. Do I need a new CD/DVD device? Thanks


make sure that the cd/dvd reader is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd rw then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


It could be a problem withthe lens, you should try cleaning the lens, it's already gone bad there is no harm in trying If you take a little risk can solve . follow the instruction: Don't panic its very simply. 1. When running your pc , open the drawer.> 2. switch off the acpower 3. remove powercable & sata or pata cable 4. remove all the screw from the back side 5. press clip to open the font panel 6. reverse the cd/dvd rw 7. just remove the cover 8. clean the optical lance 9. use a little( not much )oil place on two steel shaft 10.cover all the equipment 11.now you can fit to your pc Ifit does the same problem please change the cd/dvd rw because the lance has defected


hope this helps

don't forget to vote

Feb 10, 2011 | HP Pavilion a1742n Refurbished AMD Desktop...

2 Answers

Cd rom


First use the following steps:

Use the following link, scroll a little and click on Fix It

http://support.microsoft.com/kb/314060

Click Run in the File Download dialog box and follow the steps in the wizard

When completed restart the computer and check the CD/DVD drive

(you may need to run Fix It twice)


Mar 10, 2010 | HP Pavilion a305w (DM181AR) PC Desktop

1 Answer

Dell Dimension 8300 - Can't Boot from XP Disk


When in doubt do without, that is remove the new hard drive cable and power, remove the DVD drive and try loading booting the XP from just this CD device. Enter the BIOS and check if the system sees the device. If it's not found in the BIOS then you'll never boot anything. Address it as the Primary device on the cable (I don't use CS) and see if the BIOS sees it.
If you get CD device seen in the BIOS then try to boot the CD in it. If it boots then power off and connect up your 40gb drive (optioned as Primary) on the other cable. Now power on as check the BIOS for the drive and the DVD device. If both are seen then boot the cd and try to load XP. After it's up and running install the other CD device as a Slave on one of the cables.

May 28, 2009 | Dell Dimension 8300 PC Desktop

5 Answers

Want to Boot from dvd ROM


when the pc in post usually on dells bios there is a boot menu option it is usually f12
if you don't know what your doing in the bios it is not a good place to test your skills after pressing F12 just choose cd rom for boot

Jan 28, 2009 | Dell OptiPlex GX280 PC Desktop

1 Answer

! on my LG GCC4522B CD-RW/DVD-ROM


To solve this Code 39 error, follow these instructions:
NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor


7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Nov 21, 2008 | Computers & Internet

1 Answer

Cd/dvd dosen work pleace geimy a solution


Hi,
i cant get you. cd/dvd is not working or cd/dvd rom drive is not working ? To work cd/dvd rom drive properly, Make sure the Jumper settings of the drive is set to slave or else remove all the jumpers from the cd/dvd rom drive, it automatically sets to slave. Check the power cable and the FRC(flat ribbon cable) of the cd/dvd rom drive. Hopefully it should work. Thank you.

Sep 11, 2008 | Computers & Internet

1 Answer

My computer doesn`t recognise disk in dvd drive


1. Make sure you use DVD's in good condition.
2. Reinstall the driver..( right click My Computer->properties->Hardware tab -> Device manager-> DVD rom-> right click Uninstall and again install using Dvd rom driver cd)
3. Clean The Drive lens using Dvd lens cleaner disc kit available in maket.
4. Removing DVD rom. opening it up manually and cleaning the lens with cotton( this tedious for novice users.. instead give it to servicing shop)

May 20, 2008 | Toshiba Computers & Internet

1 Answer

Reformat/Reinstall Refresh on hdd


You should provide either CD/DVD rom to boot your sytem in bootable disc.
And you should provide windows XP/2000 bootable disk.

You will need:

CD/DVd Rom
Bootable windowsxp/2000 to reinstall your system.

Note; reformatting or reinstalling your system all files will be remove. you should back up important files before doing.

Jan 14, 2008 | Computers & Internet

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