Forgot user code in lanier 5515 - Office Equipment & Supplies

To clear enter service mode and cycle power,(push in sequence clear modes(yellow) 1 0 7 then hold the stop(red) for 5 seconds) -Carl

there are prints waiting to be printed delete them... -Carl

Did you try postscript driver from the Lanier website?

Try using www.unlockbiosrecovery.com they supply bios master passwords and hard drive master passwords for most laptops. They charge $20 for bios master passwords and guarantee it to work or your money back.

Hi, you can turn off the key code management by going into User Tools. Press the User Tools/Counter button, then go to System Settings and then Admin Tools. There should be an option on the screen (you may have to scroll down) for key counter management -- turn this option off.
When you exit out of User Tools, you should be able to see the Copy screen just like you normally would, without having to enter a key code.
If the message on screen is asking you for a User Code rather than a key code or key counter, that option can also be disabled in User Tools. Go back into the Admin Tools and look for an option called User Authentication Management, or something similar, and either disable it completely or disable it for copying.

Itrizuto: Did you ever figure this out? I have the same question.

The polygon mirror motor (laser motor) is shot, and needs to be replaced.

the problem is with the toner density sensor.a quick fix would be to replace the photoconductor unit.thereafter you need to do the developer initialization adjustment.

Restart the computer pressing the "F8" key. When a list comes up choose "Start in safe mode". Log in as the administrator. Go to the control panel and choose "User Accounts" then click your username and hit change password.

What error if any do you get? Sounds like your printer needs a firmware update.
Carl ( Lanier tech )