I don't exactly know what you mean so i will cover all the basics.
The fill valve sends fills water in 2 locations.
1) the fill valve fills at the low end (from the bottom to the top) of the tank. This is the flush water level. It needs to be stopped by a float switch before the water overflows into the over flow tube.
2) the fill valve fills water via a small tube at the top of it which this tube NEEDS to be pointed into the overflow tube with a high arch. THIS water is filling your toilet bowl section to proper flushing height. If your water in your bowl does not reach proper height and someone removes this tube to aim it into the tank where the other water is stored, THEN you may have the problems you described and you will need to do several flushes to remove waste.
SO to reiterate 1) make sure your float cuts off and stops the filling cycle before the water flows into the over flow tube. This is done from 1 or 2 adjustment screws. and 2) make sure the small black tube is aimed down into the over flow tube with a good arch. The arch prevents back siphon.
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