Question about Brother MFC-9420CN All-In-One Laser Printer

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HP 2849 still indicates replace black toner cartridge two new cartridges tried no change

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After installing new cartridges, clean and re calibrate is highly recommended. try that first, and then, maybe a new set of drivers? get em here

Posted on Mar 10, 2008

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HP 4015x and I get an insert black cartridge error. Not sure what I should be replacing on it or what to check on the printer.


Thank you for contacting FixYa with your printer inquiry.
This error is most common when your toner cartridge has reached it's end of life. Sometimes it will alternate with "This cartridge has reached a low threshold error" which indicates you can keep printing but need to order a new toner cartridge. See page 155 of your support manual for more on this error.
See page #117 of your user guide for toner installation instructions. http://h20000.www2.hp.com/bc/docs/support/SupportManual/c01295101/c01295101.pdf
If you have installed a new toner cartridge and receive "Remove Shipping Lock Error" that means you have not removed the protective strip on page 118 step #5.
You can order new toner cartridge from HP PartSurfer or retail merchant where printer purchased.
http://partsurfer.hp.com/Search.aspx?SearchText=CB511A CC364-67902 Black print cartridge - Prints approximately 24,000 pages per cartridge CC364-67901 Black print cartridge - Prints approximately 10,000 pages per cartridge
Hope this helps helps. Please keep us updated and remember to rate this answer.

Mar 30, 2011 | HP Laserjet P4015x Printer

2 Answers

I need to get new color toner. It indicates


go into your printer menu to your replace supplies section and turn on your override I did this and was able to print out about another 250 sheets

Oct 06, 2009 | HP Color LaserJet 2600n Printer

1 Answer

Hp 2605dn Black cartridge is printing 1/8" LEFT of other colors.


That problem is frequently on HP 2600 series.
You must try to change all remanufactured toner cartridges with HP OEM with no exception, the best alignment it is when you change the black cartridge and the printer make a cleaning page process. Cartridge HP OEM should be almoust empty. It Is not necesarry to be a new one. After the alignment process, you can put the remanufacturated cartridges back on.
This was work for me. 100%

Sep 27, 2009 | HP Color LaserJet 2600n Printer

1 Answer

Replaced black toner..now printer won't print any


In this case, actually it is not the Black toner that got depleted. Here the message being displayed indicate that one of the color Toner supply need to be replaced as it got depleted and currently the printer is printing in Black and white using the Black toner cartridge.

in this case, to troubleshoot these issues please try performing the following and check for the results.

* 1. Check for the level of the toner cartridges:

a) Check from the HP Toolbox application. Here are the steps to be performed from your PC:

* Access the Toolbox software.
* Select the Status tab.
* Select the Device status option.

Here you can check for the supplies status in terms of the % remaining for each toner cartridges.

b) By checking the supplies status from the printer control panel display.

On the printer display when printer is in Ready mode the supplies status can be checked from the supplies level indicator. Each toner cartridge and the Imaging drum level will be indicated by a bar which varies according to the level of the supplies present.

c) Print the supplies status page from the printer.

* On the printer control panel menu, press Menu .
* Use the (Right Arrow) button to select Reports, and then press Enter .
* Use the (Right Arrow) button to select Supplies Status, and then press Enter .

If any of the color toner cartridges and the Imaging drum have a low supply level replace them with genuine HP print cartridges.

The part numbers of the consumables are as follows:

* Black print cartridge - Q3960A
* Cyan print cartridge - Q3971A
* Magenta print cartridge - Q3973A
* Yellow print cartridge - Q3972A
* Imaging Drum - Q3964A

Sep 23, 2009 | HP LaserJet 2840 Printer

2 Answers

I have followed the instructions exactly for replacing the black toner cartridge on my Magicolor 2300 DL, but i still have the error message "Replace Toner Black." I tried taking out the cartridge and...


If you have changed the toner cartridge, the printer must complete a calibration cycle (up to 150 seconds). If you open the door before the Ready indicator on the control panel lights up and the Error indicator turns off, the printer stops and repeats the calibration cycle.

1. Open the Status Display (double-click on Status Display icon in the system tray on the lower right-hand portion of the task bar, OR click Start/Programs/KONICA MINOLTA magicolor 2300W Utilities/KONICA MINOLTA magicolor 2300W Status), and then check which toner color is empty.
2. From the Print menu choose Toner Replace...
3. In the Color list box, select the color of the toner cartridge to be replaced (CYAN, MAGENTA, YELLOW, or BLACK).
4. Select the capacity of the new toner cartridge (1500 or 4500).
5. Click OK.
6. When the toner indicator on the control panel starts flashing, open the printer's front door. The carousel is automatically repositioned so that the appropriate toner cartridge can be removed.
2300-0.gif 7. Insert your thumb and index finger into the two holes in the front of the toner cartridge, and then pull the cartridge straight out about 6" (15 cm).
2300-1.gif8. Support the middle of the cartridge with your left hand, and then pull out the cartridge.
2300-2.gif9. Remove the new toner cartridge from its shipping carton.
10. Remove the protective cover clearly marked 'Remove'.
Each toner cartridge has a colored end that corresponds to a color inside the cartridge slots. Always install the toner cartridge in the slot of the same color.
Each toner cartridge has a colored end that corresponds to a color inside the cartridge slots. Always install the toner cartridge in the slot of the same color.
2300-4.gif11. Support the middle of the cartridge with your left hand, insert the thumb and index finger of your right hand into the two holes in the front of the toner cartridge, and then insert the cartridge so that the guides on the cartridge fit into the rails in the cartridge compartment in the carousel.
2300-5.gif12. Gently push the new toner cartridge into the printer.
13. Close the printer's front door.
The printer must complete a calibration cycle (up to 150 seconds) after any consumable has been replaced. If you open the door before the Ready indicator on the control panel lights up and the Error indicator turns off, the printer stops and repeats the calibration cycle.

Sep 01, 2009 | Konica Minolta magicolor 2300DL Laser...

1 Answer

HP Laserjet 3005DN toner cartridge change


You don't. HP printers seem to be very particular about this.  Take it back and get the exact replacment, including the brand. 

Jan 20, 2009 | HP LaserJet P3005n Printer

1 Answer

Error code 54.18


The error code 54.18 means that there was an error with black toner cartridge toner level sensor. Try taking the cartridge out and shake it a little to loosen up the toner inside, make sure all of the cartridge metal electrical contacts are clean and try it again. If it still has a problem you should try a new black toner cartridge. If that doesn't change things then you may need to replace the DC controller.

Sep 09, 2008 | HP LaserJet 3600dn Printer

2 Answers

Out of toner........ but not really.....


Print a Supplies Status page to see the actual pages printed...

To print the Supplies Status page from the printer, on the printer control panel, select
Reports Menu, Supplies Status, and then Print Supplies Status page.

If the page count from the Supplies Status page indicates that the toner should not be in need of replacement then you have a bad cartridge. Actually, the cartridge is probably fine but the chip on the cartridge has got a problem. Return the cartridge to O.D. and get another one. Unfortunately, chips that don't work properly in not all that unusual so HP has a pretty easy return policy.

Hope this helps.

Mar 07, 2008 | HP Color LaserJet 2600n Printer

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