Question about Samsung CLP 300 Laser Printer

7 Answers

Paper jam everytime i go to print something it keeps jaming. i dont understand why

Posted by on

  • 14 more comments 
  • hylandgj Mar 25, 2008

    Same issue, perhaps every 3rd page. No actual paper jam, it feeds out quite quickly - likely some sensor issue? Will check warranty and dates.

  • Anonymous Mar 28, 2008

    pAPER JAM AND NO PRINTING

  • Anonymous Apr 04, 2008

    I get the same problem. It appears to be the paper not feeding correctly.

  • 1955mike Apr 09, 2008

    I am having the same problem.

    By moisten a little bit the rubber roller which pulls the paper from the tray
    it works for a while

  • ginny7 Apr 13, 2008

    Im having the same problem when it comes to printing, I find by pulling out the paper tray and putting it back in sorts the problem but anoying having to do this every time you want to print.

  • scott1111 Apr 14, 2008

    The rubber boot that kicks the paper out of the printer loses it's "grip" and washing it with a wet cloth seems to revitalize it. This works for a few hundred sheets then it must be repeated. What a pain.

  • gvanwin Apr 15, 2008

    My machine has twice jammed the paper around the heated (brown) top roller. The first time I managed to pull it out, this second time it is completely wound around the brown roller! Do I have to dismantle the whole printer to remove the paper?

  • scott1111 May 24, 2008

    Here is how to fix the paper jam problem:
    You will need a large flat screwdriver.
    Turn printer upside down, front facing you.
    Note the rubber boot that ideally grips the paper and pushes it out of the tray.

    Remove "U" assembly: The boot is actually a rubber circle on a "U" shaped grey plastic holder that can be removed from the printer. It is held onto the white non-removable assembly using a pin and clip design. The pin is probably most visible to you now. The clip is on the opposite side of the pin and is part of the white plastic assembly. There are actually two clips, one on each side. Pulling the clips toward the axle releases the grey plastic "U". But you will probably need to push on the clip side of the rubber/grey plastic using the flat screwdriver in order to get it to release. Once free of the printer, rotate the rubber circle so an unused bit of rubber will engage the paper. This should fix the problem for a while. Repeat until the rubber circle is totally used.

    Reassembly: Insert clips closest to you, rotate "U" until it engages clips.

    I don't know where to get replacement rubber circles, but they should be available somewhere. If anyone finds out where to buy them, please post it here. I learned this when I placed a warranty call to fix this. The repairman showed me how to fix it and said that other than this problem, this printer is an excellent printer.


  • john page May 30, 2008

    Nice printer, but paper jams when being feed in from the tray, i would like to solve the problem, or buy another printer (not Samsung).

    Appears the paper starts to feed, then jams half way in. Taking out the paper, fanned the paper, checked the mechanisim is okay (little side things), feed wheel appears working, so what is wrong. Has the feed wheel worn out already ?



    John Page (john@john-page.net)

  • youngsally Aug 15, 2008

    Let me add another couple of bits to the problem.


    1) If you are going to replace the rubber roller....use a pair of scissors to cut the old one off.  It makes removing the roller wheel much easier...especially if you aren't familiar with the inner anatomy of the machine (I certainly was not)


    2) Make sure you put the clip back on UNDER the bar and not OVER (as I did)

  • model_matt18 Feb 06, 2009

    EASIEST FIX FOR Samsung CLP-315c (COLOR) not (MONOCHROME)



    DON'T TAKE YOUR PRINTER ALL APART!!! Do these easy steps and i'll have your printer UN-JAMMED in less than 30 minutes.



    1. Unplug your printer completely. (REMOVE POWER TO THE PRINTER/ AND USB CORD.)

    2. After you have done that, Lift the cover panel where the roller is located. (Its on TOP OR YOUR PRINTER.)

    3. Go to the back of the printer and OPEN THE HATCH THAT REVEALS THE TONER CARTRIDGES.

    4. There are ( 4 LITTLE GOLD SCREWS) remove those. ( 2 at the top, and 2 on bottom.)

    5. . Then there are 2 GREEN LATCHES that compress the springs that hold the roller wheel frame in place. Lift those up.

    6..After lifting the latches on the TOP LEFT there is a BLACK SLIDER ARM, SLIDE IT TO THE RIGHT while jiggling the frame towards you.

    7. Next open the TOP TRAY and lift the protector panel to EXPOSE THE PAPER JAM on the ROLLER WHEEL.

    8. I used a EXACTO KNIFE to "CAREFULLY SEPERATE THE LAYERS OF THE PAPER JAM!" When all the way through each layer of the JAMMED PAPER you'll now see the EXPOSED RED ROLLER WHEEL!

    9. With a pair of NEEDLE-NOSED PLYERS, "GENTLY" grasp the paper that is jammed and pull slowly. Keep pulling until all paper is un-jammed.

    10. HOPEFULLY THAT DONE IT FOR YOU! Now just simply set roller frame back in position, re-latch the latches, and re-insert the screws firmly. After everything is latched down and back in position close your rear hatch and print a test page. MAKE SURE YOUR TOP HATCH COVER is also put back in place for the printer to work again. Hope this was EXTREMELY HELPFUL. Its the way I fixed my PAPER JAM in less than 15 minutes FOR THE FIRST TIME EVER. I don't claim to be "THE MAN" I just wanted to help people out like myself cause I own a T-Shirt company and it put my business to a halt! NOT GOOD AT ALL!!! Well any more questions you can contact me via E-MAIL at: model_matt18@yahoo.com. Hope I could be of some help! Thanks, ~Matt Christ~ Jacksonville, FL

  • pete1558 Mar 06, 2009

    I had the same problem, but the fix whereby the 2 springs under the flap at the front of the paper tray are stretched, worked a treat!

  • enigma8 Mar 15, 2009

    Samsunp clp-300 says paper jam in feeding tray, but no paper is being fed into printer from tray. The small black roller that should push or pull the paper into the printer doesn't even touch the paper. How do I fix this, and can someone post step by step pictures. I would try all the other methods if I could see what people did.

  • lifRepairman May 14, 2009

    I have the same problem and i will try the fixes you all have posted. thanks for the help!!!

  • ahmc646 May 15, 2009

    Paper never get to be pick up by fully by the rubber roller when it begins to turn. A sensor senses that no paper was feed thus causing the paper jam red light to turn on. Solution: I removed the rubber from the plastic roller ...cleaned it with soap and water using an old tooth brush.....installed it back with the originally unexposed part of the rubber now exposed.....No more red light ! Running perfectly well !

  • Thomas Christopher
    Thomas Christopher May 11, 2010

    Printer manufacturer and model. please

×

7 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I too have this infuriating problem and the reason has already been pinpointed very well it is indeed the front rubber pinch cam not grabbing the paper well. I have approached this problem from another angle... under the front sprung loaded flap on the paper tray
there are two compression springsapprx 1/2" in dia. Gently prise apart the 2 flap pivot (on the extended arms) to gain access to the springs ,pull out the springs and either replace them with slightly stronger ones or pull the existing springs apart to retension them and pop them back (long-nosed pliers or tweezers) this will restore the spring tension lost during use with the rubber pinch cam.
Jabba0737

Posted on Jun 29, 2008

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 13 Answers

I have a Samsung CLP-300 and an ML-2010 laser.

My poor paper feeding was solved by lifting up the front of the machine by a few inches. I use cardboard boxes. They sit nicely next to the little rubber feet.

It worked for me. The paper now slides downhill slightly when it feeds.

woodhouser

Posted on Mar 08, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have solved this - sort of.

My Samsung CLP-300 has been jamming constantly - to the point of complete uselessness. The jam isn't really a jam; its a failure to properly feed paper from the tray to the paper path rollers up the back side.

In my case, I believe the main feed roller in the center, just above the back of the paper tray fails to positively grab the paper. It feeds a short way, then stops, and the printer calls it a jam. What has happened is that first feed roller has failed to deliver the paper to the next set of rollers, so the paper motion stalls.

I started with the stretching/re-tensioning of the two coil springs as suggested by jabba0737 and pete1558 - not sufficient. I note that those springs are under the corner edges of the paper stack, but the pickup roller is in the center of the feed edge.

After I'd dismantled the paper tray to retension the coil springs, reassembled and tested it (with no joy), I noticed another spring lying on my workbench. It's a conical coil spring, with the larger end the same diameter as the two coil springs in the corners. It's short - about 1 cm long. I do not see a foothold for this spring, so I'm not sure I've put it back where it belongs.

But when I place it in the center under the paper lift at the feed end of the paper tray, it seems to give just enough extra upward pressure on the feed roller to allow the paper to feed correctly.

Printing now works.

During my many tests of this frustrating problem, I had a true, serious paper jam in the fuser. I didn't find any instructions helpful in clearing such a jam, so I took the whole thing apart, figured out how to remove the fuser unit, opened the fuser unit (don't try this unless desperate!), and cleared the jammed and toasted paper. I put the fuser back together (which required 3 hands and much patience) and reassembled the printer.

Question - where did that 1 cm conical coil spring come from? Was it always part of the paper tray, or did it come out of the innards of the printer without my seeing it? It sure doesn't look like it belongs in the paper tray assembly where I put it, even though that seems to have fixed my paper feed jam problem.

Hmm. Any help?

Posted on Mar 16, 2009

Remove the paper tray, and check the black feed arms underneath. One may have come loose or be missing. Joysong

Posted on Apr 17, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

These things have a serious problem with jamming, check the reviews on amazon.

However, make sure it is not a full waste toner cartridge. That helped what I thought was a jamming problem for a long time. The one status light can mean many things, among them, paper jam and full waste toner cartridge

Posted on Mar 27, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I have had the same paper jam nightmare as many CLP-300 users and just as I was on the verge of throwing it away I appear to have solved the problem. The paper tray has adjustable plastic guides on either side. I loosened them slightly to allow a spare eighth of an inch each side and I've had no problems since. I can't believe the problem that plagued me for months was so easy to fix.

Posted on Mar 05, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,601 Answers

Thank you for rating this solution.

Posted on May 24, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

It says my printer has a paper jam but i dont see no paper jamed and i refill it and it says say thing like it would let it go like its going to print then says jamed paper


Try and see if you can locate a small piece of paper that might be causing your printer to jam. Turn the rollers and see if you can see any small pieces of paper stuck in between the rollers.

Mar 02, 2011 | Canon Pixma iP2600 Photo InkJet Printer

2 Answers

How can you keep the printer from jamming up paper with every print everytime I go to print a paper the paper jams in the printer, I checked for jammed paper but dont know how to reset it


reset printer

check if there is any paper (small bits) stuck in the printer which could be blocking the sensor or the rollers

also check if the paper is not damp?

realign printer heads using the software if it offers the function?

Oct 16, 2010 | Cannon Printers & Copiers

1 Answer

Says there is a paper jam everytime i try to print


Hello

Check within your paper feeder rollers there might be something stuck inside it like paper clips, coins or anything small and solid. If you can find way to open the printer without braking it, that would be nice.

Hope this helps.

Jan 12, 2010 | Canon PIXMA MP180 All-In-One InkJet...

2 Answers

I have a lexmark x2550 printer. I was trying to print a document but the paper became jammed so I removed it. I threw away the jammed paper and tried to print the document again loads of times. Everytime i...


If its not taking the paper, it may be that the paper you are using is not the right type. Some papers are too smooth or shiny to allow the guide wheels and platten ( roller) to grip the paper. This oftemn results in no paper or only one side of the paper being caught and then it jams.

Wipe the platten with alcohol, as welol as thye guide wheels if you can see them. Ink tends to stick on them and the platten and becomes shiny ans so paper will slip. Also try a heavier grade paper to see if that rectifies the problem

Aug 10, 2009 | Printers & Copiers

1 Answer

Get Paper Jam everytime I print


its general problem with commen soln. just put the all pages properly & neatly in ur printer & turn on ur printer whenever u required & after finishing ur printing process turn off it everytime.Also dont give the fake printing commands it also affect ur printing process.
Dont turn off ur printer while process is running. its main reason of paper jam.

Aug 04, 2009 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Paper Jammed Error


sensor might be dirty ,actuator might not be flagging or wrong paper size in properties

Apr 24, 2009 | Brother DCP-8040 Copier

1 Answer

Print light blinking


turn it off..let it set for 4 min..and then turn it on..try a test page first, though

May 10, 2008 | Brother HL-5240 Laser Printer

1 Answer

Paper jam issue


We had the same problem in our office.We tried cleaning it with compressed air but not much was done.Finally be changed the paper we were using with a less glossy and this seems to work.The printer has a roller with some kind of glue on it that pulls in the paper and if the paper is a bit glossy it can't stick on it.However sometimes it jams but once in a while now.

Feb 12, 2008 | OKI B4300 Led Printer

3 Answers

Paper keeps jaming


I have the same exact problem -

Dec 03, 2007 | Canon PIXMA MP160 All-In-One InkJet...

Not finding what you are looking for?
Samsung CLP 300 Laser Printer Logo

1,019 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Printers & Copiers Experts

Whit
Whit

Level 1 Expert

185 Answers

HEMANT GROVER

Level 2 Expert

166 Answers

CheckitRight
CheckitRight

Level 3 Expert

1352 Answers

Are you a Samsung Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...