Question about Samsung CLP 300 Laser Printer

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Paper jam everytime i go to print something it keeps jaming. i dont understand why

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  • hylandgj Mar 25, 2008

    Same issue, perhaps every 3rd page. No actual paper jam, it feeds out quite quickly - likely some sensor issue? Will check warranty and dates.

  • Anonymous Mar 28, 2008


  • Anonymous Apr 04, 2008

    I get the same problem. It appears to be the paper not feeding correctly.

  • 1955mike Apr 09, 2008

    I am having the same problem.

    By moisten a little bit the rubber roller which pulls the paper from the tray
    it works for a while

  • ginny7 Apr 13, 2008

    Im having the same problem when it comes to printing, I find by pulling out the paper tray and putting it back in sorts the problem but anoying having to do this every time you want to print.

  • scott1111 Apr 14, 2008

    The rubber boot that kicks the paper out of the printer loses it's "grip" and washing it with a wet cloth seems to revitalize it. This works for a few hundred sheets then it must be repeated. What a pain.

  • gvanwin Apr 15, 2008

    My machine has twice jammed the paper around the heated (brown) top roller. The first time I managed to pull it out, this second time it is completely wound around the brown roller! Do I have to dismantle the whole printer to remove the paper?

  • scott1111 May 24, 2008

    Here is how to fix the paper jam problem:
    You will need a large flat screwdriver.
    Turn printer upside down, front facing you.
    Note the rubber boot that ideally grips the paper and pushes it out of the tray.

    Remove "U" assembly: The boot is actually a rubber circle on a "U" shaped grey plastic holder that can be removed from the printer. It is held onto the white non-removable assembly using a pin and clip design. The pin is probably most visible to you now. The clip is on the opposite side of the pin and is part of the white plastic assembly. There are actually two clips, one on each side. Pulling the clips toward the axle releases the grey plastic "U". But you will probably need to push on the clip side of the rubber/grey plastic using the flat screwdriver in order to get it to release. Once free of the printer, rotate the rubber circle so an unused bit of rubber will engage the paper. This should fix the problem for a while. Repeat until the rubber circle is totally used.

    Reassembly: Insert clips closest to you, rotate "U" until it engages clips.

    I don't know where to get replacement rubber circles, but they should be available somewhere. If anyone finds out where to buy them, please post it here. I learned this when I placed a warranty call to fix this. The repairman showed me how to fix it and said that other than this problem, this printer is an excellent printer.

  • john page May 30, 2008

    Nice printer, but paper jams when being feed in from the tray, i would like to solve the problem, or buy another printer (not Samsung).

    Appears the paper starts to feed, then jams half way in. Taking out the paper, fanned the paper, checked the mechanisim is okay (little side things), feed wheel appears working, so what is wrong. Has the feed wheel worn out already ?

    John Page (

  • youngsally Aug 15, 2008

    Let me add another couple of bits to the problem.

    1) If you are going to replace the rubber roller....use a pair of scissors to cut the old one off.  It makes removing the roller wheel much easier...especially if you aren't familiar with the inner anatomy of the machine (I certainly was not)

    2) Make sure you put the clip back on UNDER the bar and not OVER (as I did)

  • model_matt18 Feb 06, 2009


    DON'T TAKE YOUR PRINTER ALL APART!!! Do these easy steps and i'll have your printer UN-JAMMED in less than 30 minutes.

    1. Unplug your printer completely. (REMOVE POWER TO THE PRINTER/ AND USB CORD.)

    2. After you have done that, Lift the cover panel where the roller is located. (Its on TOP OR YOUR PRINTER.)

    3. Go to the back of the printer and OPEN THE HATCH THAT REVEALS THE TONER CARTRIDGES.

    4. There are ( 4 LITTLE GOLD SCREWS) remove those. ( 2 at the top, and 2 on bottom.)

    5. . Then there are 2 GREEN LATCHES that compress the springs that hold the roller wheel frame in place. Lift those up.

    6..After lifting the latches on the TOP LEFT there is a BLACK SLIDER ARM, SLIDE IT TO THE RIGHT while jiggling the frame towards you.

    7. Next open the TOP TRAY and lift the protector panel to EXPOSE THE PAPER JAM on the ROLLER WHEEL.

    8. I used a EXACTO KNIFE to "CAREFULLY SEPERATE THE LAYERS OF THE PAPER JAM!" When all the way through each layer of the JAMMED PAPER you'll now see the EXPOSED RED ROLLER WHEEL!

    9. With a pair of NEEDLE-NOSED PLYERS, "GENTLY" grasp the paper that is jammed and pull slowly. Keep pulling until all paper is un-jammed.

    10. HOPEFULLY THAT DONE IT FOR YOU! Now just simply set roller frame back in position, re-latch the latches, and re-insert the screws firmly. After everything is latched down and back in position close your rear hatch and print a test page. MAKE SURE YOUR TOP HATCH COVER is also put back in place for the printer to work again. Hope this was EXTREMELY HELPFUL. Its the way I fixed my PAPER JAM in less than 15 minutes FOR THE FIRST TIME EVER. I don't claim to be "THE MAN" I just wanted to help people out like myself cause I own a T-Shirt company and it put my business to a halt! NOT GOOD AT ALL!!! Well any more questions you can contact me via E-MAIL at: Hope I could be of some help! Thanks, ~Matt Christ~ Jacksonville, FL

  • pete1558 Mar 06, 2009

    I had the same problem, but the fix whereby the 2 springs under the flap at the front of the paper tray are stretched, worked a treat!

  • enigma8 Mar 15, 2009

    Samsunp clp-300 says paper jam in feeding tray, but no paper is being fed into printer from tray. The small black roller that should push or pull the paper into the printer doesn't even touch the paper. How do I fix this, and can someone post step by step pictures. I would try all the other methods if I could see what people did.

  • lifRepairman May 14, 2009

    I have the same problem and i will try the fixes you all have posted. thanks for the help!!!

  • ahmc646 May 15, 2009

    Paper never get to be pick up by fully by the rubber roller when it begins to turn. A sensor senses that no paper was feed thus causing the paper jam red light to turn on. Solution: I removed the rubber from the plastic roller ...cleaned it with soap and water using an old tooth brush.....installed it back with the originally unexposed part of the rubber now exposed.....No more red light ! Running perfectly well !

  • Thomas Christopher
    Thomas Christopher May 11, 2010

    Printer manufacturer and model. please



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I too have this infuriating problem and the reason has already been pinpointed very well it is indeed the front rubber pinch cam not grabbing the paper well. I have approached this problem from another angle... under the front sprung loaded flap on the paper tray
there are two compression springsapprx 1/2" in dia. Gently prise apart the 2 flap pivot (on the extended arms) to gain access to the springs ,pull out the springs and either replace them with slightly stronger ones or pull the existing springs apart to retension them and pop them back (long-nosed pliers or tweezers) this will restore the spring tension lost during use with the rubber pinch cam.

Posted on Jun 29, 2008

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I have a Samsung CLP-300 and an ML-2010 laser.

My poor paper feeding was solved by lifting up the front of the machine by a few inches. I use cardboard boxes. They sit nicely next to the little rubber feet.

It worked for me. The paper now slides downhill slightly when it feeds.


Posted on Mar 08, 2009

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I have solved this - sort of.

My Samsung CLP-300 has been jamming constantly - to the point of complete uselessness. The jam isn't really a jam; its a failure to properly feed paper from the tray to the paper path rollers up the back side.

In my case, I believe the main feed roller in the center, just above the back of the paper tray fails to positively grab the paper. It feeds a short way, then stops, and the printer calls it a jam. What has happened is that first feed roller has failed to deliver the paper to the next set of rollers, so the paper motion stalls.

I started with the stretching/re-tensioning of the two coil springs as suggested by jabba0737 and pete1558 - not sufficient. I note that those springs are under the corner edges of the paper stack, but the pickup roller is in the center of the feed edge.

After I'd dismantled the paper tray to retension the coil springs, reassembled and tested it (with no joy), I noticed another spring lying on my workbench. It's a conical coil spring, with the larger end the same diameter as the two coil springs in the corners. It's short - about 1 cm long. I do not see a foothold for this spring, so I'm not sure I've put it back where it belongs.

But when I place it in the center under the paper lift at the feed end of the paper tray, it seems to give just enough extra upward pressure on the feed roller to allow the paper to feed correctly.

Printing now works.

During my many tests of this frustrating problem, I had a true, serious paper jam in the fuser. I didn't find any instructions helpful in clearing such a jam, so I took the whole thing apart, figured out how to remove the fuser unit, opened the fuser unit (don't try this unless desperate!), and cleared the jammed and toasted paper. I put the fuser back together (which required 3 hands and much patience) and reassembled the printer.

Question - where did that 1 cm conical coil spring come from? Was it always part of the paper tray, or did it come out of the innards of the printer without my seeing it? It sure doesn't look like it belongs in the paper tray assembly where I put it, even though that seems to have fixed my paper feed jam problem.

Hmm. Any help?

Posted on Mar 16, 2009

Remove the paper tray, and check the black feed arms underneath. One may have come loose or be missing. Joysong

Posted on Apr 17, 2008

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These things have a serious problem with jamming, check the reviews on amazon.

However, make sure it is not a full waste toner cartridge. That helped what I thought was a jamming problem for a long time. The one status light can mean many things, among them, paper jam and full waste toner cartridge

Posted on Mar 27, 2008

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I have had the same paper jam nightmare as many CLP-300 users and just as I was on the verge of throwing it away I appear to have solved the problem. The paper tray has adjustable plastic guides on either side. I loosened them slightly to allow a spare eighth of an inch each side and I've had no problems since. I can't believe the problem that plagued me for months was so easy to fix.

Posted on Mar 05, 2009

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Thank you for rating this solution.

Posted on May 24, 2008

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