Question about Brother IntelliFAX 1820C Plain Paper Inkjet Fax
Paper is not feeding into the machine from the rear paper input. It
seems that the feeder is not grabbing the sheet at all. Of course this
generates an error.
It seems like even though the paper is not feeding into the machine, the machine starts to print, then tries to advance the sheet again as it would during normal printing, and then realizes that there is no paper.
I know this is an old machine and not worth much, but if it can work correctly it has more value than it would as eco-damaging waste.
Thanks for your help.
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Posted on Jan 02, 2017
An easy fix would be to try to clean the paper feed rollers in the paper pick up area with a gentle cleaner like soap and water or simple green. Do not use alcohol as this will break down the rubber over time. If this doesn't work, you may have drive problem and will need to refer to a professional to resolve.
Posted on Mar 12, 2008
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To fix the NON EXISTANT paper jam:
Status light is on, paper light is on - you can hear the paper feed trying to "grab" the paper, but it can't, and status light goes Red.
Take out paper tray
Reset the blue paper holders, move them tight against the paper so the paper is snug against all blue barriers. Cause: Somehow the blue paper holders got dislodged and the paper is not snug so the feeder is trying to grab paper that is slightly out of reach.
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