Hi again. I posted another issue on my initial request from last month, but not sure if it went thru to you. I have been manually advancing my cycles on the washing machine, but today I thought I would try a different wash setting (I used Perm Press cycle instead of Ultra Clean) and the machine went through all cycles on its own from start to finish! Do you think it is still the timer? I have one on order thru Sears (160.+) but will cancel the order if I do not need it.
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Katie, I'm and owner that knows the machine very well. If you are someone has some basic skills you can repair the machine. It will come down to how much down time you can tolerate. What I think is the issue is that the Upper One-Way bearing is seized and when the machine enters into spin cycle of the selected wash cycle the washer can't spin the wash basket. The Control Board tries to enter the spin cycle over and over again.There is no software routine in the Control Board to sense this and the machine keeps trying execute the spin cycle of that wash cycle......Timer never counts down..... Place that wash load in a Spin Only cycle.If my diagnosis is correct then the machine will do the same thing never count down on the LED display in the Spin Only cycle. All these machine are ready for a Tub Seal replacement and I can direct most owners thru the process.The cost is in the area of $60 for Tub Seal, ****** O-Ring and Outer Tub bearings.If you need to replace the Clutch Pulley around $80 additional.If you are the original owner I'm sure you have been thru that. Here is a link to replacing the Tub Seal and Outer Tub bearings.See if this is a direction you want to go.FAV6800A/FAV9800A Outer Tub bearing replacement
Here is a link to what I believe is your issue.........it just took me a long time to extract info from the owner on the failure.[FIXED] Maytag Neptune, Timer Problem Maybe a FIXYA tech can jump in and add what they think might be the issue and a troubleshooting/repair path to follow. You can make the machine last for a long time............way beyond the 3.5 yr. to 6 yr. point of most failures.........but each owner has to decide their course of action. I go by dh1200s on most washer DIY forums including this forum.
To my knowledge, Error Code 37 on a Fisher & Paykel machine refers to "drain fault" which could either mean that the drain valve will not open or that the drain pump will not run. The easiest user intervention that could be performed is to check for any blockage/clog at the drain filter, drain pipe, drain pump impeller and drain valve.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Hey again. I wasn't for sure if you saw my last post but I wrote you a detailed post on what to check on your other post. Check your water pump inside the washer. Make sure it is working and make sure it is not all clogged up. Check your drain hoses also. Try unplugging the washer and plugging it back up also. This will reset it. Try changing the selections a few times (the timer) to see if this will help as well. Best wishes.
Immediate thought was the belt but you already checked that. Reading your message, you seem to be indicating the washer goes through the wash cycle and does everything except turn the drum, i.e. it fills and drains and the timer control knob advances as you would expect. This machine has an electro-mechanical timer rather than electronic, so if it advances through the program correctly, I would exclude this from my initial checks, but I'd still come back to it later.
Washing machines aren't that complicated, so if all of the above is true, the obvious assumption would be the drive motor. You've obviously opened up the machine to check the belt, so have you tested the motor with an ohm / multi-meter?
Please confirm the correct operation of the timer and whether you have tested the motor and I will try to assist you further. I check messages regularly, so if you post back here I should reply fairly quickly. Make sure you reply from within this page - don't post a new help request!
“”Okay I will try to say what I have done so far. The washer keeps trying to go thru the spin cycle. It starts spinning & then stops & then starts up again, over & over & never finishes the cycle & doesn't expel the water. NO codes come up as an issue either. “”
I did a lot of off line work with him via e-mail. I'm going to ping him and see if his machine is still in service.
Do the Quick spin test and see if the wash basket will spin up to 850RPM. Maybe we have some binding with increased Outer Tub Bearing resistance and or Spinner Support bearing resistance.................or it may be time for a plain vanilla $300 machine replacement.
Have you droped the clutch out to see if you have water contamination with the One-Way Roller Clutch bearing and Upper bearing ring. I believe you have a Series 10 machine.
Maybe someone else on the forum may chime in with a handy tip.
Let ya know how the other forum member fix is doing if he responds back to me.
Hi. your timer assembly is faulty. it is not initiating the spin and proper wash cycle due to this malfunction. the timer is responsible for the actions and commands. if its defective, it will not carry out the initiations correctly.
If the washer does not spin, take off the rubber bumbers inculding the little washers attached, inside the lid. It lowers the lid, which takes care of the problem. I had the same problem. Not anymore! Trust me, if nothing is wrong with any other part of the washer, this will work.
Reason? There shouldn't be one. Seems you're extraordinarily unlucky with timers. Mine's 10yo, never broke. The timer is a standalone part, it's not dependent on any other parts for its longevity. So there can't be any other parts in the washer 'killing' it.
Are you handling it gently? Turn it slowly when setting, don't whip it around.