Question about GE Advantium 120 Convection/Microwave Oven

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GE Advantium 120 Heat Element Won't Turn Off

After using the microwave feature, the door was closed and we noticed the upper heating element light up bright. When door opens, element goes off. When door is closed element comes on and stays on. Rechecked all keypad settings and unplugged it for a while, but problem still exists after resetting.

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  • Anonymous Nov 20, 2008

    The microwave just started to run without any

    assistance from me. It hadn't been used all

    day. I tried to turn it off, but it kept

    on running. I ended up unplogging the unit and have

    called GE to repair this unit. I have no idea what this will cost me.

    Greatly disappointed. It is only three years old.

×

2 Suggested Answers

MicrowaveSvc
  • 8820 Answers

SOURCE: manual

If the actual model number is SCA1000 then you can find the manual online here: http://products.geappliances.com/ProdContent/Dispatcher?REQUEST=SKUOBJECTS&DOCUMENT=Use%20and%20Care%20Manual&SKU=SCA1000DBB If that URL doesn't work, here is the compact version: http://tinyurl.com/yarzau If your model number is different, you can enter it here: http://www.geappliances.com/service_and_support/literature/

Posted on Oct 28, 2006

MicrowaveSvc
  • 8820 Answers

SOURCE: GE Advantium 120 Microwave fan stays on, off only when door open

Looking at the schematic in the service manual here, I would say relay RY6 on the small sub PCB (relay board) has shorted contacts.

That's the relay that runs both the fan and turntable.

It's possible that it may be a bad connection or driving component on that board, but in my experience, it's virtually always a stuck relay.

The part number on the relay as shown in the photo is hard to read, but it looks like "OJ-SH-112LM".

I should have one of these or I can point you to one if you want to contact me with the exact number.

Feel free to contact me directly (and please remind me of your full model number) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

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Posted on Jan 31, 2009

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The Advantium 240 oven interior (cavity) light will illuminate anytime the door is open. However, due to the dark tint on the oven door, there is not a light on while cooking since the food would not be visible using the interior lamp.
Food may be viewed during a microwave cycle by pressing the Microwave/Oven Light pad.

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The Advantium 120 oven cavity is illuminated anytime the door is opened and while the unit is in the microwave only mode. As a result it will not have the Microwave/Oven Light pad.

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One of the door switches is defective, caused by a build up of food particles or normal ware, to correct this a professional will need to identify the problem and replace it.

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Advantium - Interior Light Operation While Microwaving

The Advantium 240 oven interior (cavity) light will illuminate anytime the door is open. However, due to the dark tint on the oven door, there is not a light on while cooking since the food would not be visible using the interior lamp.
Food may be viewed during a microwave cycle by pressing the Microwave/Oven Light pad.

One of the Upper Level Speedcook lamps will come on for 5 seconds. The Microwave/Oven Light pad can be pressed up to 5 times during a microwave cooking cycle. The limit of 5 times is to prevent excessive heat on microwave cookware from the Speedcook lamp.

The Advantium 120 oven cavity is illuminated anytime the door is opened and while the unit is in the microwave only mode. As a result it will not have the Microwave/Oven Light pad.

If the light is not operating properly, you will want to have it checked by an authorized service technician. To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.
Advantium - Interior Light Operation While Microwaving

The Advantium 240 oven interior (cavity) light will illuminate anytime the door is open. However, due to the dark tint on the oven door, there is not a light on while cooking since the food would not be visible using the interior lamp.
Food may be viewed during a microwave cycle by pressing the Microwave/Oven Light pad.

One of the Upper Level Speedcook lamps will come on for 5 seconds. The Microwave/Oven Light pad can be pressed up to 5 times during a microwave cooking cycle. The limit of 5 times is to prevent excessive heat on microwave cookware from the Speedcook lamp.

The Advantium 120 oven cavity is illuminated anytime the door is opened and while the unit is in the microwave only mode. As a result it will not have the Microwave/Oven Light pad.

If the light is not operating properly, you will want to have it checked by an authorized service technician. To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.
Advantium - Interior Light Operation While Microwaving

The Advantium 240 oven interior (cavity) light will illuminate anytime the door is open. However, due to the dark tint on the oven door, there is not a light on while cooking since the food would not be visible using the interior lamp.
Food may be viewed during a microwave cycle by pressing the Microwave/Oven Light pad.

One of the Upper Level Speedcook lamps will come on for 5 seconds. The Microwave/Oven Light pad can be pressed up to 5 times during a microwave cooking cycle. The limit of 5 times is to prevent excessive heat on microwave cookware from the Speedcook lamp.

The Advantium 120 oven cavity is illuminated anytime the door is opened and while the unit is in the microwave only mode. As a result it will not have the Microwave/Oven Light pad.

If the light is not operating properly, you will want to have it checked by an authorized service technician. To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.
Check here

http://www.geappliances.com/search/fast/infobase/10000007.htm

Advantium - Interior Light Operation While Microwaving

The Advantium 240 oven interior (cavity) light will illuminate anytime the door is open. However, due to the dark tint on the oven door, there is not a light on while cooking since the food would not be visible using the interior lamp.
Food may be viewed during a microwave cycle by pressing the Microwave/Oven Light pad.

One of the Upper Level Speedcook lamps will come on for 5 seconds. The Microwave/Oven Light pad can be pressed up to 5 times during a microwave cooking cycle. The limit of 5 times is to prevent excessive heat on microwave cookware from the Speedcook lamp.

The Advantium 120 oven cavity is illuminated anytime the door is opened and while the unit is in the microwave only mode. As a result it will not have the Microwave/Oven Light pad.

If the light is not operating properly, you will want to have it checked by an authorized service technician. To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.

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Let me know if you have any questions before rating me.

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