Question about Brother MFC-7220 All-In-One Laser Printer

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FAX function stopped working

One day the fax portion of my MFC-7220 was working just fine. The next day, when I tried to use it, there was no dial tone whether I dialed using the handset or hook/hold. The phone line is working, and I swapped the machine over to another working phone line, but no luck. Also had the phone company check the line. No problem. When I lift the handset, I hear room noises and get a little feedback. When I punch buttons, I can create tones and make dialing sounds in the machine. But there's no dial tone in the handset or when I push hook/hold. The machine also doesn't respond to incoming calls.

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  • Anonymous May 13, 2008

    will ring and say receiving but not print anything

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  • 170 Answers

Honestly, it sounds like you have the phone cord and the fax jack swapped backwards, make sure you have the fax line plugged into the correct jack on the machine. 1 is for the handheld phone and the other is for the telephone line... give this a shot...

Posted on May 11, 2008

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What you are explaining should work. If you need prior activity reports from previous faxes, you can press Function then 2 (Act. Report)

I think you might need to press Function, then 7 then 1


From the manual:

Transmission Verification (Xmit) Report You can use the Xmit Report as proof that you sent a fax. This report lists
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When the feature is OFF, the report is printed automatically only if an error occurred during transmission. If the report indicates NG, send the document again. If the report indicates you should check the readability of certain pages, resend those pages.
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