Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Won't continue to copy

While copying, only 5/6 copies print and then everything stops/spoke with a tech at staples and they suggesting cleaning with alcohol. I did and it didn't solve anything. This is only 1 yr old...help.

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Is this still a current issue?




Posted on Aug 20, 2008

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Posted on Jan 02, 2017

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How do I reload staples into my Xerox WorkCentre 7530?


You did not indicate finisher? Xerox MFPs' come with the most finishing options of any manufacturer.... I included instructions for all of them below. Enjoy!
Solution : Load Staples in the Professional Finisher With Booklet Maker The stapler in the booklet maker uses two Staple Cartridges labeled R2 and R3. Booklet stapling requires that both Staple Cartridges be free of jammed staples.
WARNING: Do not perform this procedure when the printer is copying or printing.
  1. Make sure the printer has stopped copying or printing.
  2. Open the Finisher Front Door.

    wc7556-fin-pro-fnt-door-open.jpg
  3. Squeeze the orange R2 and R3 levers together and pull the Staple Cartridge unit out of the Finisher until it stops.

    NOTE: The Staple Cartridge unit does not detach from the Finisher.

    wc7556-fin-pro-r2-r3.jpg
  4. Grasp the orange tabs on both sides of the Staple Cartridge and lift the cartridge out of the Staple Cartridge Unit.

    wc7556-fin-pro-book-stpl-cart-remove.jpg
  5. Push the new cartridge into the Staple Cartridge Unit.

    wc7556-fin-pro-book-stpl-cart-replace.jpg
  6. If no jammed staples are found, repeat step 4 - 6 for the other Staple Cartridge.
  7. When finished, return the Staple Cartridge Unit to its original position.

    wc7556-fin-pro-book-stpl-cart-unit-replace.jpg
  8. Close the Finisher Front Door.

Solution : Load Staples in the Main Stapler of the Professional Finisher NOTE: Using Staple Cartridges other than the recommended staples may impair quality and performance. Only use only Staple Cartridges recommended for this Finisher.
WARNING: Do not perform this procedure when the printer is copying or printing.
  1. Make sure the machine has stopped copying / printing.
  2. Open the Finisher Front Door.

    wc7556-fin-pro-fnt-door-open.jpg
  3. Grasp the orange R1 lever on the Staple Cartridge and push it to the right.

    7435-finisher-pro-lvr-r1.jpg
  4. Grasp the orange tabs and pull the cartridge out of the Finisher.

    7435-finisher-pro-staple-cart-remove.jpg
  5. Check inside the Finisher and remove any loose staples.
  6. Pinch both sides of the staple case and remove the staple case from the cartridge.
  7. Insert the front side of the new staple case into the Staple Cartridge, then push the rear side into the cartridge.
  8. Grasp the orange tabs on the cartridge, and then insert the cartridge into the Finisher until it click into position.
  9. Close the Finisher Front Door.
Solution : Load Staples in the Booklet Maker of the Optional Office Finisher LX NOTE: The Booklet Maker uses two staple cartridges. Booklet stapling requires that both staple cartridges contain staples.
WARNING: Do not perform this procedure when the printer is copying or printing.
  1. Make sure the printer has stopped copying or printing.
  2. Open the Finisher Side Cover.

    fin-office-lx-side-cover-open.jpg
  3. If the Staple Cartridges are not visible, grasp the vertical panels to the left and right of the opening and slide them to the center.
  4. Hold the tabs on both sides of the cartridge and pull the cartridge out of the finisher.

    fin-office-lx-book-stpl-remove-02.jpg
  5. Hold the tabs on both sides of the new cartridge and insert it into the original position in the Finisher.

    fin-office-lx-book-stpl-replace-02.jpg


    NOTE: If you have trouble inserting the cartridge, make sure the staples are positioned correctly in the cartridge.
  6. Starting at step 3, repeat the procedure for the other cartridge.
  7. Close the Finisher Side Cover.
Solution : Load Staples in the Integrated Office Finisher WARNING: Do not perform this procedure when the printer is copying or printing.
  1. Make sure the machine has stopped printing or copying, then open the Front Cover on the Integrated Office Finisher located under the Scanner Assembly.

    wc5230-finisherio-top-cover-open1.jpg

    wc5230-finisherio-top-cover-open2.jpg
  2. Remove the Staple Cartridge by grasping the cartridge by the orange handle and pulling it straight out of the Finisher.
  3. Remove any loose staples inside the Finisher.
  4. Pinch both sides of the staple case and remove the staple case from the cartridge.

    wcp3545-stapler-sleeve-install1.jpg
  5. Remove the new staple case from its packaging and insert the front side of the case into the staple cartridge. Push the rear side into the cartridge. The cartridge will click into place when it is installed correctly.

    wcp3545-stapler-sleeve-install2.jpg
  6. Grasp the cartridge by the orange handle and insert the cartridge back into the stapler until it clicks into position.
  7. Close the Front Cover.

    NOTE: If the Front Cover is not completely closed a message will be displayed. The machine will not operate if the cover is even slightly open

Nov 18, 2013 | Xerox WorkCentre M-24 Color Copier

1 Answer

Our copier has lines everytime we copy anything..our church needs to know how to stop it and not have to call repair person.


if it occurs when you make an internal print like printing a status page then call a tech... if it occurs from the document feeder and/or from the glass table.. then look for black marks, white out, ink, staples or paper on either one... these can show up as black lines... when you are making copies... you can generally chip away at them with your nails or a flathead screwdriver... be gently or you could scratch the glass...

Dec 08, 2009 | Ricoh Aficio 2015 Copier

3 Answers

Sharp AR168D won't copy


There are small mirrors on the copy lamp, wipe with a clean dry soft cloth. Remove the drum unit and wipe upper part where the drum unit was and make sure the area is clean.

Mar 31, 2009 | Sharp AR-235 Copier

1 Answer

Lanier 5235 Stapler Problem


Try a new staple cart. as the staples are not advancing. -Carl

Feb 09, 2009 | Lanier 5235 Printer

1 Answer

Light Copies and Print


Prints and Copies are lighter? You have a dirty laser.
You said Prints were fine in other posts.
Turn the machine off, remove the 2 screws holding in the left cover and pop it off. You can do one of two things. Either take a stubby screwdriver and feel around the laser for the 3 screws that hold it in and remove them. or once again remove the scanner and remove the laser from the top. There are 5 or 6 clips on the scanner , loosen them and pop the laser into half. Clean the window, all the mirrors and you will see a polygon mirror assembly on a motor. Clean each surface of the polygon mirror with a soft cloth and some cleaner, being very sure to get them spotless.
In your earlier posts you said prints were fine. That they are also light changes everything.
You could also have a bad power supply.

Jan 09, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Cs-2114 all dark copies


if you replace drum meanwhile you have to replace developer too, after you replace then you have to simulated follow these steps;
1, power off,hold down"print"&"stop/clear" key while you turn on.
2,press"stop/clear" key within 2 second.
3,enter 60, press print,pess "'stop/clear" key
4,enter 73, press print, enter000000 press print
5, mode 1, enter 03 press print mode 2 & 3 all enter0 press print

Dec 12, 2008 | Office Equipment & Supplies

2 Answers

Document Feed


first u switch off and switch on the machine, that time ur document feeder get rotating its not feeder problem. otherwise pls u check ur feeder driveres.

Jul 23, 2008 | Office Equipment & Supplies

1 Answer

Out of staples


in the menu /control panel choose the single or double sided copies w no staples

Jun 12, 2008 | Toshiba e-Studio 350 Copier

4 Answers

Print Problem - vertical lines


If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.

Feb 23, 2007 | Brother MFC-7820N Laser Printer

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