The player won't turn on, wont eject the disk tray, nothing. When I plug it in and press power, it does nothing. What could I do troubleshoot the circuts and player in general to fix it. I don't want to buy a new one, cause if I can fix it, I get it for free. Thanks!!
Ok i had this same problum and all u do is if there is a disk in there good.....bug if not open it from the bottom opener just slide something over in the slot put a disk in there and move the lins(you will have to remove the cover) and it should start working
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unplugged the dvd player and then re plugged, power on then press the eject button. if still the loading tray won't open, at this time you will need to remove the cover of the player to access the loading tray mechanical assembly. then check for an stuck up or broken rail plastic loading assembly it was installed drive by the loading motor.if ok, check the limit switch might not get contact which the processor not turn on the supply for the motor.
Follow the steps below to troubleshoot this issue.
IMPORTANT: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are available online through the Manuals/Specs/Warranty link on this page.
Ensure the child lock feature is disabled.
Attempt to open the disc tray.
If the issue is not resolved, turn off the DVD player.
Unplug the power cord from the electrical outlet for 30 seconds.
Plug the power cord back into the electrical outlet.
Attempt to open the disc tray.
If the disc tray still does not open, simultaneously press the POWER + STOP + EJECT buttons.
If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons.
NOTE: This step may not apply to all models.DISC1 is not available on all DVD players.
The disc tray does not eject when the OPEN/CLOSE button is pressed.
Follow the steps below to troubleshoot this issue. IMPORTANT: The
disc tray will not open while a disc is loading; this is normal
operation. If this is the case, wait until the disc is finished loading
before pressing the OPEN/CLOSE button to open the disc tray.
Make sure the disc tray is not locked; if necessary,
Perform a power reset.
Press and hold the POWER button for 10 seconds until the BD player turns off.
After the BD player turns off, press the POWER button again to turn it back on.
Attempt to open the disc tray by pressing the OPEN/CLOSE button on the front of the BD player.
If the disc tray still does not open and a disc is stuck inside, follow the steps below to force the disc tray to eject:
Turn off the BD player.
Turn the BD player back on.
Immediately after POWER ON is displayed, press the STOP button on the front of the player. IMPORTANT: Only use the STOP button on the front of the BD player. The remote control cannot be used for this operation. NOTES:
The disc tray should eject and the BD player will turn off. If it does not eject, repeat steps A-C.
It may be necessary to press the STOP button in step C two or three times.
If the issue is still unresolved, service may be required
disconnecting power. Connect back and then turn the DVD on by using the
button in the player (not the remote) while at the same time you keep
pressing repeatedly the eject button on the player. You will need to
keep pressing eject until the unit start loading the disk.
that does not work, then the DVD must be disassembled undoing the screws
holding the top cover in the chassis.Once disassembled there is usually
a disk stuck inside the drive or a mechanical issue. The disk tray
motor rarely fails.
Do not disassemble the player unless you have repair experience. Before proceeding check warranty status.Call Kenwood if you want to book a repair
Ensure the child lock feature is disabled. Try Power resetting the Player. Turn Off the player and remove the power plug from the wall outlet for 1 minute and reconnect it and check the operation. If the disc tray still does not open, simultaneously press the POWER + STOP + EJECT buttons. If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons or the RETURN + ENTER+ POWER buttons. If the issue still persists, service might be required.
When a disk is stuck inside the player , try following the procedure below:
Unplug power cord.
Plug back power.
Turn on the unit and press repeatedly the eject button at the same
time. If you successeed in ejecting the disk before the player starts
reading TOC(disk initial track), then the disk will eject.
If that does not work, then there is an internal fault, in that case the unit must be taken apart to remove the disk.