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Water problem Hi, I have a Jenn air DW 711 that does not get water. I checked the following: Water line: I unhooked the water line and it is clear & free flowing. Float: The float moves up and down as it should. Filter: The filter inside the tub is clean. The motor runs and will drain any water in the tub I put a bucket of water in the tub and the dishwasher immediately drains no matter which setting I choose. Any ideas? Thanks, Steve

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  • DiverSteve Mar 19, 2008

    Hi Bromikl,

    We have a partial solution. The water valve tested bad and the
    new part arrived today. The tub now fills with water which is a
    huge improvement but the machine immediately drains it out. If I start
    a new cycle, the machine fills with water, drains and runs a wash cycle
    without any water. I hope I'm not chasing good money after
    bad. Any ideas?

    Many thanks for your excellent advise earlier...we have a partial solution.

    Take care,

    Steve

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  • 131 Answers

Many dishwashers will drain at the beginning of any cycle.
If the water does not fill after the pump-out cycle, then the problem is either the fill valve or the float switch. You should be able to hear the float switch click as you raise or lower it. The fill valve usually hums whenever it has power.
If the fill valve has power but doesn't open, (use a voltmeter) replace the fill valve. If there is no power at the float switch, nor at the fill valve after pumping out, then the clock / timer is at fault.

Posted on Mar 10, 2008

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Check for kinks in hose. Follow hose from under each unit and use your logical head thinking (your brain) to see if it gets to a point where it can drain. Does it go to air gap (mounted on sink) then drain by gravity to a wye shaped fitting under your sink? Does it go from the DW to the garbage disposal? To an open site drain?

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1. The air gap is usually located on top of the sink. Lift off the pretty cover, and unscrew the top cap nut. Is there rice and debris there? Remove it then. Reassemble and check it out.
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1. The air gap is usually located on top of the sink. Lift off the pretty cover, and unscrew the top cap nut. Is there rice and debris there? Remove it then. Reassemble and check it out.
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