Question about Brother DCP 115C All-In-One InkJet Printer

8 Answers

Unable to clean error on Brother DCP115C

The error is displayed.

Can somebody tell me the key sequence to get into maintence mode
on the Brother 115c. and reset the purge counter.

Posted by on

  • 11 more comments 
  • Anonymous Apr 07, 2008

    unable to clean

  • sashimi May 05, 2008

    unable to clean error msg shown in LCD display -brother model DCP-115C

  • chezl Jul 13, 2008

    Says Unable To Clean on printer. Have been unable to follow instructions on resetting.

    Cheryl.

  • wabalding Jul 21, 2008

    Unable to clean

  • bunga_sakura Aug 27, 2008

    unable to clean

  • alanmitch Oct 13, 2008

    unable to clean troubleshooting and routine maintenance chapter in user's guide

  • mlbalong Oct 25, 2008

    can you help how solve my problem with my printer.error unable to clean on brother dcp-115c.

    thanks...this is my email add mlbalong@yahoo.com.

  • Anonymous Oct 25, 2008

    unable to clean

  • Elpidio concepcion
    Elpidio concepcion Jan 02, 2009

    can you help how solve my problem with my printer.error unable to clean on brother dcp-115c. please email me the intruction how to clean itslt my priner to my email add jimiconcepcion@yahoo.com

  • hbid Feb 11, 2009

    Please tell me how to solve my problem on my brother dcp115C. Unable to clean plug. After thourough cleaning, problem still persist.

  • aurea Feb 13, 2009

    Error message keep appearing in my printer,"Unable to clean, see troubleshooting ang maintenance chapter in user's guide." Followed instruction on manual but cannot solve the problem.

  • rondajoi Feb 24, 2009

    Light flashes " unable to clean. See trouble shooting and maintainence in manuel." I cant find my manuel what can I do.? 

  • Anonymous Mar 16, 2009

    My printer DCP115C have same problem.

×

8 Answers

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Pls refer below to clear the "Unable to Clean" error:

1. Enter MAINTENANCE MODE: Press MENU, MONO START 4x on ARROW UP within 2-3 sec
2. Using the ARROW UP botton, press botton and wait for the ff #:
a. 8 then press SET
b. 0 then press SET
3. Using the MONO START, just press until the word "PURGE XXXXX" comes out
4. Using the ARROW UP botton, press botton and wait for the ff #:
a. 2 then press SET
b. 7 then press SET
c. 8 then press SET
d. 3 then press SET
e. Press Stop/Exit
(This is to reset the purge counter)
5. Using the ARROW UP botton, press botton and wait for the ff # to appear:
a. 0 then press SET
b. 1 then press SET (to reset unit)
c. 9 then press SET
d. 9 then press SET (to exit maintenance mode)

If after this procedure you still encounter problem, see your service center
Hope this will solve your problem "unable to clean".

epc.

Posted on Feb 19, 2009

  • phil_white1
    phil_white1 Jan 12, 2013

    wow it worked, brilliant

×

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 13 Answers

Brother DCP110c Reset Counter
1. unplug at side of unit, switch on while pressin menu2. Enter 8 press set enter 0 press set
" by using the up arrow key & SET keys."
3. press the mono start key several times untill the purge count appears on the LCD.
4. enter 2 7 8 & 3 by using the up arrow key & set keys to reset the purge count to zero (like in 1)
5. press the stop/exit key to return to the initial stage of the maintanance mode.
6. enter 9 twice by using the up arrow & set key’s to exit from maintenance mode

grandpaben !

Posted on Dec 08, 2008

  • 1 more comment 
  • jasky2008 Jan 14, 2011

    I used this for DCP115C. Found it hard to get into maintenance mode with other person's directions. These directions were much easier. Thanks

  • ting co ling Nov 13, 2012

    fantastico!!!!!, thanks heaps, saves me buying another machine, save the environment.

  • One Laenus Apr 29, 2013

    Works great!! Thanks!!

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

MY bROTHER DCP-115C Always says Unable to clean see trouble shooting and routine maintenance at Users Guide, i want only a guide to reset my printer so that could be able to clean by itself

thanks,
Mr, Elpidio Concepcion

Posted on Jan 02, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I need your help how to reset cleaning limit for my brother dcp-115c. error displayed unable to clean...thanks

Posted on Oct 25, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Perfect!! it solved my problem.

Thanks for the big help.

Posted on Feb 18, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Unable to clean

Posted on Oct 10, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Dcp 115c brother "defective printing head"
need trouble shooting guide

Posted on Feb 25, 2009

  • ecocampo Feb 25, 2009

    it says "something wrong with my printing head"

    need troubleshooting guide

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Brother Service centre 603-7884 9999
Minimum charge RM30 without repair.

Posted on Nov 21, 2008

  • udiudi Nov 04, 2010

    Thanks a lot for helping. I tried your description, and problem is solved. I found the "maintenance menu " on the screen a little bit diffuculty, first of all unplug the cable, then press the menu button and the same time plug on again without release the button. You can follow the description after screen turns the "maintenance menu".

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Unable to init


Check the small Plastic ribbon which goes from left to right of the machine when you are looking at the printhead and there should be dirt somewhere. clean it carefully and it will work

Mar 29, 2014 | Brother Any 12 Inks Dcp-115c Dcp115c Lc900...

1 Answer

Unable to clean


1) Press the Menu and Mono Start keys. Next press the key four times to make the machine enter the maintenance mode. 2) Press the key several times to display 8 on the LCD and then press the Set key. Again press the key several times to display 0 and then press the Set key 3) Press the Mono Start key several times until the purge count appears on the LCD. 4) Reset the purge count to zero by using the and Set keys as follows: Press the key several times to display 2 on the LCD and then press the Set key. In the same way, enter 7, 8 and 3. 5) Exit from the maintenance mode by using the and Set keys as follows: Press the key several times to display 9 on the LCD and then press the Set key. Again press the key several times to display 9 and press the Set key.

Jul 27, 2010 | Brother DCP 115C All-In-One InkJet Printer

2 Answers

My printer brother DCP115C ''UNABLE TO CLEAN error code 50''


Machine error 50 is a error in Purge unit.You can't fix it by yourself and your printer need service.In most case the cost of repair is more than cost of new printer.

Nov 03, 2009 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

Does anyone have the reset codes for a brother dcp 115c printer. error code 46 unable to clean. can only find the instructions for the 110c on here.


Resetting purge counter:

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

Sep 02, 2009 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

Unable to clean problem


turn the rpitner of then check there is not any paper jam.
also refix crtridge after clean it.

Jan 03, 2009 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

Dcp115c brother unable to clean


BROTHER INTERNATIONAL
ATTENTION: CoDEC0012 "JOHN" email oblacks_pit@yahoo.com

UNABLE TO CLEAN?
1. TO ENTER MAINTENANCE MODE: PRESS MENU, MONO START, 4X ON ARROW UP (WITHIN 2 MINS)
2. USING ARROW UP BUTTON LOOK FOR THE FOLLOWING
a> 8 then press SET
b> 0 then press SET
3. USING MONO START, JUST PRESS IT UNTILL THE WORD "PURGE XXXXX" COMES PUT.
4. USSING ARROW UP BUTTON LOOK FOR THE FOLLOWING: "FLUSH"
A> 2 THEN PRESS SET
B> 7 THEN PRESS SET
C> 8 THEN PRESS SET
D> 3 THEN PRESS SET
THIS IS TO RESET THE PURGE COUNTER
5. USSING ARROW UP BUTTON LOOK FOR THE FOLLOWING
A> 0 THEN PRESS SET
B> 1 THEN PRESS SET (TO RESET UNIT)
C> 9 THEN PRESS SET
D> 9 THEN PRESS SET (TO EXIT MAINTENANCE MODE)

THAT'S ALL FOLKS JOHN

Jul 24, 2008 | Office Equipment & Supplies

1 Answer

Brother DCP-115C unable to clean


you need a new waist ink absorber box from a service partner which can be found at brother homepage of you country.
After replacing the box you have to do a reset.

search error 46 or unable to clean here in the forum. it has been written many times.

May 05, 2008 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

DCP 115c How to disable auto cleaning?


did you already install your printer to the PC ?? have the installation disc ?? if yes , go to MY COMPUTER , DO A RIGHT CLICK at the icon of the printer and click PROPERTIES ,THERE you should be able to disable the command .

Apr 24, 2008 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

Brother dcp115c


cause the waist ink absorber box is fed up with ink. you have to replace the box and to reset the eeprom. search error 46 or unable to clean here. its written very often how to do that (same procedure for all brother inkjets)

Mar 17, 2008 | Brother DCP 115C All-In-One InkJet Printer

Not finding what you are looking for?
Brother DCP 115C All-In-One InkJet Printer Logo

15,100 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...