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You're cable company may have quit using TV Guide info from "TV Guide", because they want you to get their box for this info, or to save expense. It happened here in Michigan about a year ago. If you have local ABC, NBC, and PBS stations, you can get this info downloaded nightly through an external "over-the-air" antenna.-- assuming you're in the U.S.
I lost the manual to this set, but last night I found the Menu button on the remote. I pressed it and then clicked SetUp. There was an option for Quick SetUp of Cable/Satellite. I clicked that and it was then able to find all my cable channels again. I still do not know how we messed it up by bumping the remote -- especially when it was turned 90 degrees away from the screen -- but this has restored it. Thanks.
Well there is still a problem with the TV. I found that by unplugging the power cable that the digital channels worked. But, when I turned the TV on today the problem had returned, I had to take out the power cable again!
In the worse case:
It is very possible that the remote recieve on the set has gone defective. It is also possible that there is a fault with the processor in the set, and the remote signals are not being responded to.
As for your universal remote, I don't trust them.
Did you try changing the batteries in the remote? Make sure the new ones are actualy in good condition.
Since the you were vacuuming behind the set before this happened, I'm going to assume that you unplugged an input.
Check the wiring, not just on the back of the set, but, on the back of the peripherals (DVD, Satelite, cable box, etc.)
If wires are connected, then, take a component, such as a VCR or cable box and hook it up to the RF connector (AKA the cable connector) and run it on channel 3 or 4. If you have sound, then, you have a configuration problem and need to rewire your set.
Hope this helps.