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tom toms are 100 dollars @ Walmart. You may be able to find a replacement LCD screen on ebay, and do it yourself. I'm sure you could contact Tom Tom and order a screen, but by the time you get done with the screen and shipping from the factory i'm sure it would cost more then a new unit! Good luck! O by the way i just bought a 120 dollar garmin and its amazing. Voice and all from walmart. I liked it so much bought one for each car.
Are you talking about the easyport mount on the XL 330S model? If so it applies fairly easily in a secure snap. When I tested out the new mount, it was fairly easy to snap on without any added pressure. TomTom has great customer service and I'm sure they'll help out to the best of their ability and if it was in fact defective, you're bound to get a replacement. TomTom doesn't want any unhappy consumers. It's a shame it broke, because it is actually a great device.