My Sansa if 14 months old and just stopped working. While I was listetning to it one night the light just went bright would not turn off and now it does nothing even if I charge it on my dock or computer. Any suggestions?
I had this happen to me but i watching a video and the screen red and it just froze with a black screen it happened in jan 2008 in a car mine probably got too cold if you just keep it at room temp 70 degrees and then try it probably will work
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mine did the same thing. like the battery went dead.. tried to charge it a few times, from the wall outlet and from the computer. nothing happend. then just by chance more than anything else i had it pluged in to the computer when i turned on the computer and it started working. not sure if that was the fix or not. just know it didnt work when i pluged it in when the puter was already on..
This can really be a challenge since it's you are no longer able to see the display to change the setting, see if you can shine a fliash light on it so that you can at least read the display to change it. Otherwise see if you can get it to reset to factory default by either taking out the battery or just leaving it on till it is completely drained.
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first.On most models, restart is done by holding the power button in for 15 seconds or longer.Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor
try reseting it to factory settings. in other words put it into recovery mode. to do this simply plug it into your computer, then push the hold button down so the orange is showing. then push and hold the record button on the side of it and push and hold the power button. if you do this correctly it should work. heres a link to the sansa forums just in case http://forums.sandisk.com/sansa/board?board.id=e200