Question about Creative Labs ZEN Vision:M Digital Media Player

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Latest firmware solution

Thanks for the input.
I actually was in the process of trying to update the firmware when it last locked up. Unfortunately now I can't get it to dock and connect to update it. I will keep trying, but will likely need to find a place to send it in to get it looked at. Do you know of any links or places to send Creative products for repair?
Thanks very much.

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No not off hand, try pushing the reset button, and holding the power button at the same time, and it should bring you to the recovery menu, and select reformat, or whatever option it is that completely erases the player.

Posted on Apr 11, 2008

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My creative Zen MX is permanently locked and none f the keys function. Restting the machine does not help - on switching it on again it reverts to the same state.I can't activate the "yes" key in...


Have you tried updating the firmware of your Zen Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

Before returning the player, try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZM+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update.

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Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
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3. Enter your model # SA6045 or whatever
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If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
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Used the Firmware Updater to get the latest firmware and this updated my Sansa E260 player which was in Recovery mode. The player then completed the refresh database process. No data was lost. The player is now functiining correctly.]

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try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update

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try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update.

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I was having the same problem as the rest after hooking my RCA S2001 MP3 player up to my new computer that is running Windows Vista Home. I did the following to fix my MP3 player on my old computer which is XP Home.
I fixed my player by loading the latest firmware version (1.5 at this time and can be found at http://www.rcaaudiovideo.com/product.aspx?product=124&post=6 ). After you load this application to your computer you access the update device application from the start menu/programs/RCA digital Audio Player/Jet/Update device. One thing that I had to do that had not been mentioned yet in this forum was selecting "Format data area"
f2ba14f.jpg
Doing this wipes your device completely clean but it allows for you to keep using the device. The update device program will give you additional information after the update and format.
This should fix your device if not contact RCA through the same website above to ask additional questions.

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My MuVO TX was having problems until I installed the latest firmware. The last firmware release was in March 2007. If you haven't updated the player's firmware since then, try downloading it and installing Creative MuVo TX FM Firmware 1.24.02.

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Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

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2 Answers

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Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

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1 Answer

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My MuVO TX was having problems until I installed the latest firmware. The last firmware release was in March 2007. If you haven't updated the player's firmware since then, try downloading it and installing Creative MuVo TX FM Firmware 1.24.02.

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