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YESTERDAY ABOUT NOON THE COMPUTER HAD UNEXPECTED SHUT-DOWN.I WAS ABLE TO REBOOT;HOWEVER ALL SCREEN DISPLAYS,INCLUDING DESKTOP ICONS WERE ENLARGED.THIS CHANGED THE VIEW OF ALL SOFTWARE (E.G.MS MONEY AND EXCEL) THIS INCREASES DIFFICULTY OF OPERATION.PLEASE PROVIDE INSTRUCTION FOR REDUCING THE SCREEN VIEWS TO THE PREVIOUS SIZE.I ATTEMPTED TO RUN SYSTEM RESTORE,BUT WAS UNSUCCESSFUL.YOUR ASSISTANCE WILL BE GREATLY APPRECIATED.

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Hi COFFC, I did a chat with you earlier today. were you able to solve the problem? Did you keep the chat with a different expert? Do you need furthe help.

Many thanks

Posted on Mar 10, 2008

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It sounds as though your screen resolution has changed for some reason. It is unusual for this to happen on its own, but it is possible.

Your computer will allow different monitors to be used and there are settings that you can adjust for the best resolution depending on your monitor's requirements.

The reason your icons were all large is probably because your computer changed to a lower resolution.

Try the following
Click Start\Settings\Control Panel
Then Click Display
When the box opens click Settings
When the new window opens you will see an adjustment called "Screen resolution" and a slider marked 'more' at one end and 'less' at the other.
Most modern monitors are set to 1024 by 768 pixels or above. Try moving your slider to a higher setting then click Apply\Ok

You computer will take a second or so to change.
Best wishes...

Posted on Mar 10, 2008

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Gateway MT6840 unexpectedly shut down and wouldn't


First - re-seat the hard disk and reboot the computer. If the computer does not boot up then reboot and go into the BIOS configuration to see if the BIOS detects the hard drive. If it doesn't detect the hard drive then it could be faulty.
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Display are not showing cleanless


Try connecting an external monitor to the computer and see if it displays better. Borrow a monitor from a neighbor, friend, relative or co-worker and connect it to the computer. If the Borrowed monitor displays ok, then your video card inside the computer is good, but your lcd screen is bad. If the Borrowed monitor displays the same way with problems, then your video card inside the computer is bad.

Shine a flashlight on the dark screen to see if you barely see the icons on the desktop. If so, then the LCD Inverter is bad.

Plug in an external monitor and see if the display shows up on it. It can be any kind of monitor even the old big fat crt monitors as long as it has a vga cable to connect to your computer's vga port. If the video shows on the external monitor that proves your video card is ok, ,but your lcd screen is bad. The video will show on most systems when you reboot without you having to do anything. Some systems will require you to hit the FN (Function key) + F1 thru F12. Hold down the FN key then hit the correct key for displaying on the monitor (F1 thru F12). The correct key will normally have CRT/LCD on it or it will have the icon of a display.

If you see no icons by shinning a flash light and the external monitor works, then your screen is bad. If you see no icons by shinning the flash light and nothing shows on the external monitor, then most likely your video card is bad.

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1 Answer

No video


Not sure whether you have a laptop or desktop but your issue is either the lcd screen or the video card. To isolate the problem try plugging another monitor to the system. Borrow a monitor from a neighbor, friend, relative or co-worker and connect it to the computer. If the Borrowed monitor displays ok, then your original screen is bad and the video card is good. If the Borrowed monitor does not display anything, then the video card inside the computer is bad.

If Laptop try the steps below:

Shine a flashlight on the dark screen to see if you barely see the icons on the desktop. If so, then the LCD Inverter is bad.

Plug in an external monitor and see if the display shows up on it. It can be any kind of monitor even the old big fat crt monitors as long as it has a vga cable to connect to your computer's vga port. If so that proves your video card is ok. The video will show on most systems when you reboot without you having to do anything. Some systems will require you to hit the FN (Function key) + F1 thru F12. Hold down the FN key then hit the correct key for displaying on the monitor (F1 thru F12). The correct key will normally have CRT/LCD on it or it will have the icon of a display.

If you see no icons by shinning a flash light and the external monitor works, then your screen is bad. If you see no icons by shinning the flash light and nothing shows on the external monitor, then most likely your video card is bad.

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1 Answer

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Black screen? So does it look like it booted up fine or did it shut down? Does it look like the computer is running, but the screen is black? If so, then:

Shine a flashlight on the dark screen to see if you barelysee the icons on the desktop. If so, then the LCD Inverter is bad.

Plug in an external monitor and see if the display shows up on it. It can beany kind of monitor even the old big fat crt monitors as long as it has a vgacable to connect to your computer's vga port. If so that proves yourvideo card is ok. The video will show on most systems when you rebootwithout you having to do anything. Some systems will require you to hit the FN(Function key) + F1 thru F12. Hold down the FN key then hit the correctkey for displaying on the monitor (F1 thru F12). The correct key willnormally have CRT/LCD on it or it will have the icon of a display.

If you see no icons by shinning a flash light and the external monitor works,then your screen is bad. If you see no icons by shinning the flash lightand nothing shows on the external monitor, then most likely your video card isbad.

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Hi

It happens to my friend that all my computer icon on desktop had gone. All I do is run the SYSTEM RESTORE in his computer and all the icons return back.

Go to START, choose ACCESSORIES, choose SYSTEM TOOLS, choose SYSTEM RESTORE and choose restore date that you have all the desktop icons before. If not, successful, you can use other restore dates.

I will helps you for sure.

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