Hi, my Sansa c250 just stopped working, it won't turn off or on, the blue light is on indicating that the power is on but the screen is black. Also when i plug it into the PC the PC does not recognize it anymore. Is there a reset button that I can push. Please help!
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Connect to a computer & see if it is recognized there. If it does then it could be due to battery. Remove it clean the contacts. If batteries are OK it should start charging when connected to a computer(USB)
ok..idk if this will work but it might...first turn off the sansa...then turn the hold switch on (it should turn red). hold down the record button on the side of the player..then while still holding that hold the power button down...but keep holding them untill a screen shows up saying something about recovory mode..itll say to plug in the usb..u could do that..idk it that will work..it it doesnt instead of plugging in tthe usb in the computer..wait about 15 seconds after the recovory mode screen shows up and then hold down the power button for about 15-20 sec...then itll go all black (including the blue light) press the power button again like u would to turn it on...and everything should be back to normal..hope this helps...:)
Get the recovery tool from Sandisk Support downloads. Put it in a file you can easily find. plug in the Sansa,
once it turns on, hold the power button until it turns off then switch
the hold switch at the top edge of the player to hold (showing orange) and then hold the "Record" button
on the side until the player turns on with a black screen, saying it is
in recovery mode. Some people have said they had to hold both "Power" and "Record" to make it work. Run the recovery tool software and you should be running again.