Printing problems My printer is printing words that are fuzzy, sometimes bold, and out of line. I have tried cleaning both cartridges. Any ideas?

This is normally a toner problem. Try swapping toners out and try again. If not you might have a buildup of toner on a roller in there somewhere. The exception is if you are scanning and printing where you might have some goop on the glass that needs to be cleaned off.

Your printhead has burned out nozzles, the black is the most used and first to go. It switches nozzles during printing for even wear, that's why every few lines you get bad spots.You need a new printhead.

If your toner cartridge is very old please replace it or it new clean scanner unite all mirror with glass cleaner or cystal cleaner.may be fix your problem.

A technique to improve print quality is to try and clean the cartridge nozzles. You may clean the cartridge by following the steps given below: 
1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.  2. Select "Clean and Fix Horizontal streaks."  Click on "Print". This will produce a printed page. 
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps. 
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below: 
1. Please open the "Solution center" again and go to the "Maintenance" Tab.  2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.  3. Get a damp paper towel.  4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.  5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.  6. Next dab the cartridge on the towel to make sure that the ink is flowing.  7. Snap the cartridges back into the printer.  8. On your computer, select "Old Cartridge install."  9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

Try cleaning the cartridge by taking a damp paper towel and wiping the ink jets. If you still get the problem, try running the cleaning cycle. If nothing works, then try a new cartridge.

Hi Terry,

It's hard to imagine software being the problem, however, I never say never.

Have you tried the BOLD [B] tab in word?

Right click on the printer in control panel, select properties, advanced, and see if there's a contrast adjustment or print quality, select BEST

USUALLY this only works with laser printers, but it might be there.

Open the HP Tool Kit and select ALIGN CARTRIGES, and CLEAN PEN, if it's there.

Click start, run, type in wordpad, press enter, type something and print.

Please let me know. I'm stumped!

As the printer is printing fine from word......try to print from notepad and wordpad also.

If it prints fine then it is a problem with internet explorer or it can be also a problem with a particular website.

If you are facing the same problem with all the websites then try reinstalling Internet Explorer.

Click this link for updated drivers if you do not already have them.
When you download and install these, if the problem is still there, then you need to go into your printer program and do a printer check and it will print specific characters to show if the printer itself is printing properly.

Hello,

This could be due to incorrect paper size. We have letter as default paper size in the driver, however, A4 paper size into the application.

Please try the latest drivers (Universal Printing Driver) from www.hp.com/support/ljp2015

- Nikhil

have you replaced the ink art with a new one?
if you have time to replace the print head.