Hi, i think some one has deleated a file or something because my printer won't print, my question is i finally found my disk that came with it, do i have to delete the all in one before i try to use the disk again? Thanks in advance.
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Your print job is killing the printer's memory. a couple things to try:
1. disable spooling and print directly to the printer.
this almost never works, but from the control panel, open printers (and faxes) and right click on your printer and select "properties". the radio button to check is under the advanced tab.
2. print to an image first, print to another software printer, like the microsoft document imaging printer. then reprint from the .mdi file that is generated by it.
3. export your file to a non-publisher document.
file save as file type to something other than a .pub file. a .doc might work, then again it might muck up your layout.
a .jpg/bmp would work very nicely for printing.
4. increase the memory to your printer.
this option may not be possible for you.
This step is to clean the print queue, be sure you have a copy of the existing file your trying to print.
-click start(Circle windows logo in 7 and Vista)
-click run (click on a bar just above logo for7 and Vista)
-type"services.msc" then press <enter>
-look for Print Spooler
-right click and restart
-check if the printer queue is clean
In my experience with HP's (maybe more than I'd like :)), I've found that when you decide to remove and re-install an HP, the temp files from the first installation, no matter how long ago, stay within Windows and interefere with a frsh install. You can install a different HP or another brand and you won't be affected because those leave their own set of temp files.
So, even though a key file could have been removed in taking out the virus and the temp file removal solution may not help you, here's how to do it and it can't hurt to try.
Uninstall the 5550 from the Control Panel. Hold down the Windows Logo key on the keyboard and press the R key. A Run Command window will appear. Type in %TEMP% and hit the enter key. Your Temp File Folder will appear. Delete every file that Windows will allow (a few may remain because they are in use for normal Windows functions). Reboot your computer. Go to the Start Button>All Programs>Accessories>System Tools and run Disk Cleanup. Reboot your computer.
Now reinstal the 5550. If it doesn't run correctly after this, you'll know that the virus did damage within the small memory section of the printer and that's a problem I've personally never faced. Even if this is the case, at least you now know the proper and thorough way to re-install an HP Printer.
Okay, it's been some time since the thread started,
but finally I think I found a solution...
yea after all it was a problem with the windows firewall.
I've seen people saying add specific files to the firewall exceptions list,
but didn't work.. so I just tried adding EVERY single executable file in the folder
C:\Windows\System32\spool\drivers\w32x86\3 to the list,
and voila it worked!
however printing sharing through network still seems slow. :P
I have(had) the same problem using the Dell A920 printer on a Dell compunter running XP. After spending a hour trying to find a solution on the internet, I finally found a solution on my own.
When ready to print a envelope.
Go to File/Print
Click Properties button
In lower right hand corner, check "Print Color Image in Black and White" box
Click OK button
Click OK in print pop up
When finished, repeat to uncheck "Print Color Image in Black and White" box to allow for color printing.