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The Lexmark machines are designed to kick out anything it suspects may be refilled. If your old cartridge has bad print nozzles this may be tripping the error. Printers are typically for sensitive with their color cartridges anyway because the manufacturers make more money on the color ones. You can try looking around the settings on the machine and in the printer preferences to see if you can tell it to ignore the ink levels and see if you can continue to print.
Bad or mis-installed ink cartridge. Open the printer and remove the ink. Clean around the ink carriage and
the under the ink with alcohol and a cotton swab. Pay special attention
to areas with copper contacts. If the printer has a cleaning option
either on the printer itself through the menuing system or on the
machine through the print driver, you can use that afterwards. Some
printers will let you re-run the cleaning utility several times. Keep
in mind too that some printers will not print, even with full ink, if
the exact type of ink it expects you to have is not installed. This will give a similar error. Double
check that the ink is correct against the manual or written
instructions inside the printer. Not every cartridge that fits the
printer necessarily works.
There is a small spring that holds the ink cartridge in the ink holder.
You will see it stick out from the right hand side of the ink holder
where the ink cartridge slides in. If that spring isn't being held to
the ink holder by two plastic tabs, (I.E. the plastic tabs are broken)
the printer will never recognize the cartridge. If the printer is still
under warranty I would contact HP or an authorized repair center for
HP. Both the black and color ink holder has this spring. I know of no
way to repair this kind of breakage.
Mine has started giving me the "install ink cartridge" message after a year or so. I squirted some freon-based solvent on the little sensor board that the ink cartridges slide into, and it has resumed working. You can see this little sensor board inside the ink-cartridge "garage"; it's the horizontal printed-circuir board with the 4 black sensors on it. Try a blast of air before you try the liquid solvent; I think these little sensors just get paper dust or ink spray on them and stop sensing the cartidge insertion...
It's because you touched the connection side of the cartidge. Clean it with some contact cleaner(or surgical sprit)and let it dry.If possible clean the printer side of catridge contact.After both are dried well, put the catridge back.it must work.