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Re: hi it sucks at the hose but not through the intake
There is a duct(#11) that has to be inserted in place of the hose duct, in front of the tank. It won't **** from the bottom without it. If you did put it back in, then the foam filter(if yours has one) is up to high on the bottom of the tank, should be a 1/4 in. gap from the top to the top of the filter.
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If it blows, then it should suck equally unless there is leakage on the intake (suck) side meaning something inside disconnected or cracked, letting air in from other directions. I do not know the vacuum you speak of; upright (which has a short hose often clogged by itself) or canister which might also have a leaky seal at the bag door.
I'm sorry to hear you're having difficulties with your DC14. From what you've described, it sounds as if the suction relief valve is activating because there may be a blockage in the cleaner head, or the internal hose.
The easiest way to check for and remove any blockages is to detach the internal hose by following the steps shown in the video below. Once you've removed any obstructions and replaced the hose, you should find this resolves the issue.
If you need any further assistance, please call us free on 0800 298 0298 (UK), or 1866MYDYSON.
If your machine has a removable hose, it may need cleaned. When the hose is removed you'll be able to look inside and see any bulky objects lodged there. Be careful removing the clog to prevent puncturing the hose. The manufacturer's website will likely have links to service in your area.
Hi there, it sounds as though the wand handle is blocked. To test this, remove the wand handle from the hose and test the suction at the top of the hose. If its strong here, then you will need to remove the blockage from the wand handle. If the suction is still poor, you will need to remove the hose by pressing in the catch on the hose cuff near the base of the machine and removing any blockages.
the intake hose is clogged thats the clear looking hose that comes up from the bottom on the back side.you will need a coat hanger wither the end bent so its rounded.on the back where you sere the clear hose it conects to a fitting that is held in by one or 2 screws take them out and work the coat hanger down through the intake hose.you should be able to push the clog out through the bottom
Opening that door and attaching the hose will let the suction go thru that hose. So if when you removed the hose, if that door isn't closed tight will cause you to have a suction problem It has to seal and have no leaks. The other thing when be a problem with the recovery tank not sealing when you put it back on. Other then that, any air leak will cause a suction problem.