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If your xbox box it's new I would take it back and get another one, becase you do probable have problems with your dvd drive and it will keep scratching the games. the laser on the drive doesn't work as hard when playing a music cd than when it plays a game or a dvd.
If you don't want to take it back, then play a couple dvds and if it reads then fine then you could try again. it shiudn't take more than ten second to read a game so if its taking longer just get it out.
Even if it is still playing dvds it might be the dvd-rom drive, usally it spins a game faster than a dvd. Or it could be the harddrive if it was trying to save something. try to download a demo or something to check the hard drive.