i just "inherited" a 9500 from my in-law but i can't receive/dial call even the sinal bar indicates a full signal. i feel that this is a firmware issue due tot he fact that when i insert my sim into a different phone, ** problem. i've been trying to find solution.tips on how to do the reformatting/updating myself but i can't find any help... i am hoping you can give me some advice...
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Hi the file you received has corrupted the phones firmware it could be the the file you received is not supported by the software on your phone so it is now causing a conflict somewhere in the phones firmware. now the only option you have to solve this is to have the firmware flashed back onto the phone again, to do this you will need to take it to a phone shop and ask them to reflash the latest firmware and that should then solve your problem. now the problem with doing this is that once this has been done your phone will be reset to what it was when new so you will lose all the data on the phone such as numbers,ringtones,pictures etc,etc, if you have the leads to connect it to your computer then do this and save all your details onto the computer, if you cant do this then ask them in the phone shop and they should be able to back it all up for you.
their is no easy fix for this as it does require the firmware being reflashed once this is done your phone should be up and running again.
let me know how you get on or if you need further assistance ok
plz rate this solution as i have a whole page of unrated posts, thanks
i too have the sam problem with my nokia 6630 . its not a good cell phone i have to say . the problem u said is generic for all nokia 6630 . when u try to dial from phone book it dosent get called while u try to dial that number from keypad call goes . this is common for 6630 . any way i ahve sold it out thanks god
Sony Ericsson Phones have been known for those hanging issues, however, we have issues and we have resolutions. Have you ever upgraded the firmware on this phone? Even if the firmware is the latest one, I would suggest a firmware reflash. Don't forget to backup your data before you go for a upgrade or a reflash.
In order to know the existing firmware on your phone, press this: > * < < * < * where < is left, > is right. Then go to the Software Info under Service Info.
You may go to the official sony ericsson website; select you country; go to support; select the phone; download the Updater Service. And you would be able to find the latest firmware.