I'm contacting you on behalf of my teenage daughter who bought a Pavilion dv6000 **tebook less than a year ago. It was recommended as being ideal for playing her "World Of Warcraft" game at which she scores very highly. Recently on booting up she got the S.M.A.R.T warning re a faulty HDD. We can't stretch to a new drive just **w, so have to try to bypass the **tice and boot into Vista. Once there her PC works just fine. I have made a backup of all her data so if the HDD does conk out I'll have to shout her a new one and install a new copy of Vista. Problem is it's a major hassle trying to bypass the warning **tice. Just pressing F1 doesn't seem to work. I've looked into the BIOS to see if it's possible to disable the SMART thingie but her BIOS has ** facility to do this. It is a Phoenix F.22. In the Setup there is ** "Advanced" menu. Strange. Warranty? She bought the PC in Sydney, Australia and **w lives with me in New Zealand. Any expert thoughts would be really appreciated.
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The Windows administrator or users password can be removed or changed with the Hiren's boot CD - Click on one of these link to download. http://www.hirensbootcd.net/orhttp://220.127.116.11/ Use a computer that has Internet access and download and burn onto a CD. Then boot-up this CD in your computer and select password removal and follow the instructions.
Your operating system has corrupted at this point. I would suggest getting all your information transferred to another computer and do a clean install of the operating system of your choice. If you need further assistance, you can call us day or night at 800-595-3564.
It could be the video card or the LCD display is going bad. I would suggest contacting HP support regarding this matter. Hopefully you registered it with them when you bought it. Most computers have a one year warranty from the manufacturer. Did you buy an extended warranty with this machine? If you have an extended warranty from the place you bought it, contact them.
If you bought it new then back up any files and take it back to the shop. If it's a second hand unit then you need to immediately back up to disc or pen anything you want to save. You are being warned that there is an issue with your hard drive. If this fails then you will lose all your information and computer won't fire up until you fit a new hard drive and install an operating system (if you actually have one). Once you have safeguarded your files it might be worth checking if your laptop is running too hot, which can damage a hard drive, is the fan switching on. There are programs free to download that can test the temperature.
The battery has a limited life span, and it sounds as though this one has reached its end. My own battery did the same thing. Though it had never been used, I bought it with the laptop as an extra, and after using for less than two months, it gives me no time at all now. Replacing the battery is your only option.
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