Question about Intermec CK31 Portable Terminal

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Intermec CK31 handheld - Configure to read bracket symbol

Our current CK31 configuration is not reading the bracket symbol of a bar code. We have tried different symbologies configuration but none seem to work.

Hope you can asisst on how to configure the scanner to be able to read bracket symbol.

Thanks.

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  • kilbcl Nov 03, 2008

    We have a new CK31 Intermec scanner that we can't get the : colon to work. If we key a colon, it acts as a backspace. Do we need to map a function key to equal the colon?

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  • 13 Answers

Here at Legacy Global we can help you. Call Diana at 1-847-750-9231.

Posted on Sep 09, 2008

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You could install "DataWedge", there you can configure the functionality of the laser.

By "lock" I hope you mean "Always on" in which case you can configure that:

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Restoring Default Settings
You can restore the CK31 to factory default settings from
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This could be coused by a stocked key, bad battery connector, sofware corrupted etc. there is no fuse inside but I can help you repair this properly You can always contact me directly akowalski@legacyglobal.com or 630-622-2024 toll free 866-271-9891 Ask for Andrew

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"Check serial Input" is just part of the cycle on boot up. It checks for a key press on boot up so that it can access a hidden menu. A cradle, serial null modem cable and hyper-terminal is required to bring up this menu

You can try and re-install the operating system.

Download the latest image from Intermec (you will need to register) and then load the image onto an SD card.

Remove the front cover just above the scan engine; 2 slot head screws and insert the SD card. Cold boot the device. Take off battery and hit the reset button a few times. Re-install battery.

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Detailed instructions are available with the download.

NOTE: The latest image downloads from Intermec not longer have the Telnet application pre-installed. If you require the telnet client then select a previous version, but then also not that there are usually 2 versions EX25 and non-EX25 scan engine type.

If you need any more help then please do not hesitate to contact us:-

helpdesk@biastechnology.com or TEL 01202 620955
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Sounds like you could have a main logic board problem. Try restoring computer to factory defaults from the intermec settings.

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Please give me a call I can deffinatley help...678-468-9242 - Lyndon

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Here at Legacy Global we can help you. Call Diana at 1-847-750-9231.

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